Unlimited from Plusnet. Available to all from Wednesday 19th December ?
Quote from: jamesanstee Im on Plusnet Extra Fibre with 250GB allowance is that going to be changing to unlimited usage ?
Me too.
Plusnet have always allowed people to stay on old packages at the old rates.
Quote from: RobH May sound like a stupid question, but I upgraded to Fibre Extra this week, will this automatically upgrade to Fibre unlimited or will I need to do anything?
You'll need to request a move to Unlimited on/after Wednesday.
Quote from: Gus
Quote We've invested heavily in additional capacity ahead of this launch and the prioritisation that protects time sensitive traffic like gaming, streaming and VoIP will still be in place.
Time will tell Bob but as a gamer I expect it will affect us, doesn't take much to affect our latency. So will this new Unlimited be on a new domain or will they also use plusdsl.net and we have to share the bandwidth with them?
Still provisioned on @plusds.net. Bandwidth provisioning is complex. We have two distinct platforms (IPStream connect and WBMC) but essentially it's shared amongst all of our customer base, non-Plusnet brands included. Our prioritisation logic and sensible bandwidth provision will ensure your gaming etc. wont be affected. As you say, time will tell
Quote from: jelv If anyone billed on the 19th manages to order the change before the billing run etc gets to their account, will they manage to get the immediate change? I'm wondering if there is a small window of opportunity.
I'm not sure Jelv, I'd need to check. It depends on when the billing and account change scripts are run that morning. I suspect it will be at unconventional times due to the roll-out.
Quote from: Estragon I'm a bit unclear about the "Contract" and "Non-contract" options. Are these instead of charges for either/or both of the activation and router? Also at the end of the contract does it have to be renewed for a further 12 months to avoid a price rise, or does it continue as non-contract but at the lower price?
We're getting rid of deferred activation/hardware contracts in place of true 'profit foregone' annual and 18 month contracts. At the end of an annual contract, it doesn't have to be renewed and the pricing will continue at the same rate.
Quote from: HughA Hi
I've recently ordered an upgrade from Value to Extra which will take effect from the start of my next billing period, 26th January. Can I cancel this and change to the new unlimited package when it is available, or will I have to change package again in January?
As Rich has advised, you can cancel the upgrade and re-request it on/after Wednesday. You'd just need to get in touch with support.
Quote from: townman I have benn with PN and its many offerings for years; in the not so distant past I have changed from BBYW to VALUE and still retained previous package characteristics, e.g. Domain hosting, webspace, cgi etc... if one were to change to either of these new packages (essential or unlimited), could such previously retained charachteristcis still be retained?
Yes.
Quote from: billnotben If you do sign up for the 12 month contract will you get a new free router if you ask for one?
I'd have to check on that one because I'm not 100% sure off the top of my head.
Quote from: Un
Quote from: Bob The pricing will be as follows:
Why is Market 1 more expensive than Market 2/3?
Looks like a £7 price increase for me.
That's nothing new.
Quote from: jamesanstee Im on Plusnet Extra Fibre with 250GB allowance is that going to be changing to unlimited usage ?
No, you'd need to request an account change/re-contract.
Feel just a tad miffed to have encountered this in the paper rather than a nice email or linked tweet from your good selves! Smacked bum someone! 
Quote from: Chris
Quote from: Razer OK, I'm confused a touch. Firstly, what is FUP/AUP,
Fair Usage Policy/Acceptable Usage Policy. As Bob's mentioned, there isn't one on the Unlimited product.
Does this mean that there will be no artificial speed restrictions on P2P - so it runs at the same speed as VOIP or streaming traffic?
Quote from: Ado16 Feel just a tad miffed to have encountered this in the paper rather than a nice email or linked tweet from your good selves! Smacked bum someone!
Unlikely we'll be doing any emailing this side of Christmas. I agree it would have been nice to have had the Community article up a little earlier though (sorry).
Quote from: ChrisLights How does it affect customers who are already in a 12 month contract who want to switch to unlimited? Is it part of the existing 12 months or do you have to enter a brand new contract?
As Jim's kindly explained (thanks Jim), any existing deferred contracts/obligations will be nullified and a new 12 month term started.
Quote from: ChrisLights Also I have a "loyalty" discount (unsure what it's called but got it when I was about to move to a competitor) would I lose this if I move to unlimited?
Yes.
Quote from: Un
Quote from: Chris
Quote from: Razer OK, I'm confused a touch. Firstly, what is FUP/AUP,
Fair Usage Policy/Acceptable Usage Policy. As Bob's mentioned, there isn't one on the Unlimited product.
Does this mean that there will be no artificial speed restrictions on P2P - so it runs at the same speed as VOIP or streaming traffic?
Yes.
As an afterthought,
Everything is quoted as excellent maximum download speeds - but what is the maximum likely upload speed available on fibre?
I get 15Mb - but this is really too slow for Cloud based backups etc.
Everything is quoted as excellent maximum download speeds - but what is the maximum likely upload speed available on fibre?
I get 15Mb - but this is really too slow for Cloud based backups etc.