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Unlimited from Plusnet. Available to all from Wednesday 19th December ?

RobH
Dabbler
Posts: 24
Registered: ‎10-12-2012

Re: Unlimited from Plusnet. Available to all from Wednesday 19th December ?

Hi,
May sound like a stupid question, but I  upgraded to Fibre Extra this week, will this automatically upgrade to Fibre unlimited or will I need to do anything?
Thanks
Rob
Gus
Aspiring Pro
Posts: 3,236
Thanks: 26
Fixes: 3
Registered: ‎31-07-2007

Re: Unlimited from Plusnet. Available to all from Wednesday 19th December ?

Quote
We've invested heavily in additional capacity ahead of this launch and the prioritisation that protects time sensitive traffic like gaming, streaming and VoIP will still be in place.

Time will tell Bob but as a gamer I expect it will affect us, doesn't take much to affect our latency.  So will this new Unlimited be on a new domain or will they also use plusdsl.net and we have to share the bandwidth with them?
FTTP 500 regrade from Tues 28th November
Anonymous
Not applicable

Re: Unlimited from Plusnet. Available to all from Wednesday 19th December ?

Nice Blog Bob, very informative.
http://community.plus.net/blogs/
Thank you.
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Unlimited from Plusnet. Available to all from Wednesday 19th December ?

If anyone billed on the 19th manages to order the change before the billing run etc gets to their account, will they manage to get the immediate change? I'm wondering if there is a small window of opportunity.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Estragon
Rising Star
Posts: 811
Thanks: 10
Registered: ‎07-02-2012

Re: Unlimited from Plusnet. Available to all from Wednesday 19th December ?

I'm a bit unclear about the "Contract" and "Non-contract" options. Are these instead of charges for either/or both of the activation and router? Also at the end of the contract does it have to be renewed for a further 12 months to avoid a price rise, or does it continue as non-contract but at the lower price?
HughA
Grafter
Posts: 142
Registered: ‎30-07-2011

Re: Unlimited from Plusnet. Available to all from Wednesday 19th December ?

Hi
I've recently ordered an upgrade from Value to Extra which will take effect from the start of my next billing period, 26th January.  Can I cancel this and change to the new unlimited package when it is available, or will I have to change package again in January?
Sciurus
Hooked
Posts: 10
Registered: ‎21-08-2007

Re: Unlimited from Plusnet. Available to all from Wednesday 19th December ?

Quote from: HughA
Hi
I've recently ordered an upgrade from Value to Extra which will take effect from the start of my next billing period, 26th January.  Can I cancel this and change to the new unlimited package when it is available, or will I have to change package again in January?

If you contact the support team, we can cancel the scheduled account change for you, so that you can opt to change to Unlimited after the 19th.
spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: Unlimited from Plusnet. Available to all from Wednesday 19th December ?

Quote from: HughA
I've recently ordered an upgrade from Value to Extra which will take effect from the start of my next billing period, 26th January.

Doesn't your next billing period start on 26th December?
Be aware that choosing Unlimited instead involves a 12 month contract (or presumably paying the 'no-contract' rate).
David
Townman
Superuser
Superuser
Posts: 23,039
Thanks: 9,622
Fixes: 160
Registered: ‎22-08-2007

Re: Unlimited from Plusnet. Available to all from Wednesday 19th December ?

Question reference retained facilities.
I have benn with PN and its many offerings for years; in the not so distant past I have changed from BBYW to VALUE and still retained previous package characteristics, e.g. Domain hosting, webspace, cgi etc... if one were to change to either of these new packages (essential or unlimited), could such previously retained charachteristcis still be retained?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

HughA
Grafter
Posts: 142
Registered: ‎30-07-2011

Re: Unlimited from Plusnet. Available to all from Wednesday 19th December ?

Thanks spraxyt - I did of course mean 26th December! 
Yes, I know about the 12 month contract, no problem for me as I am committed for 12 months anyway having just claimed a free router.
billnotben
Community Veteran
Posts: 7,691
Thanks: 2,170
Fixes: 2
Registered: ‎23-09-2010

Re: Unlimited from Plusnet. Available to all from Wednesday 19th December ?

If you do sign up for the 12 month contract will you get a new free router if you ask for one?
goldenfibre
Seasoned Pro
Posts: 3,287
Thanks: 197
Fixes: 12
Registered: ‎01-06-2010

Re: Unlimited from Plusnet. Available to all from Wednesday 19th December ?

don't think so, or otherwise plusnet will ran out of routers.
ejs
Aspiring Hero
Posts: 5,442
Thanks: 631
Fixes: 25
Registered: ‎10-06-2010

Re: Unlimited from Plusnet. Available to all from Wednesday 19th December ?

Looks like a not too difficult decision for the people currently paying £21.34 per month for the 2009 Unlimited package.
VileReynard
Hero
Posts: 12,616
Thanks: 582
Fixes: 20
Registered: ‎01-09-2007

Re: Unlimited from Plusnet. Available to all from Wednesday 19th December ?

Quote from: Bob
The pricing will be as follows:

Why is Market 1 more expensive than Market 2/3?
Looks like a £7 price increase for me. Angry

"In The Beginning Was The Word, And The Word Was Aardvark."

jamesanstee
Aspiring Pro
Posts: 558
Thanks: 27
Fixes: 3
Registered: ‎20-04-2012

Re: Unlimited from Plusnet. Available to all from Wednesday 19th December ?

Im on Plusnet Extra Fibre with 250GB allowance is that going to be changing to unlimited usage ?