Unexpected Upstream Uncap
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Unexpected Upstream Uncap
19-08-2014 6:53 PM
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From the DSL training history (attached) it happened in the early hours of 21 July.
Just wondered if any one else had noticed similar ?
TBH I'd been thinking about requesting it for a while but didn't want to lose my fixed 6db Downstream Fastpath profile that Ben managed to set for me some time ago.
As long as it doesn't affect my voip ( the reason for the fixed profile ), which it doesn't seem to have done so far, then I'll be a happy bunny
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Re: Unexpected Upstream Uncap
19-08-2014 6:57 PM
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Re: Unexpected Upstream Uncap
19-08-2014 7:14 PM
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Edit: having done a search this http://community.plus.net/forum/index.php/topic,127626.0.html is the only reference I can find. If it's a general thing then it looks like most people haven't noticed. Well even I didn't for nearly a month!. Even if it's a general rollout would you not have expected to see a service notice on the account ? I can't find one
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Re: Unexpected Upstream Uncap
20-08-2014 10:28 AM
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Apologies for the confusion here, just checking on the modify order for you has returned this as being placed via automation so this has indeed been carried out as part of the ongoing uncapping work that OldJim has pointed out.
I must admit that I wasn't aware of this ongoing work myself so it came as a bit of a shock when looking at it however it does make sense. As you pointed out, a ticket or service notice would have been good to explain this however this doesn't appear to be included in the ongoing work.
Re: Unexpected Upstream Uncap
20-08-2014 10:37 AM
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Re: Unexpected Upstream Uncap
20-08-2014 5:16 PM
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Thanks for looking into it, at least we know it wasn't accidental
@HughA, I suspect (hope?) that the automated system will only upcap 'suitable' lines e.g those with a reasonably high downstream sync. That should exclude your long line.
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Re: Unexpected Upstream Uncap
20-08-2014 6:32 PM
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