Uncapping upload speed
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Uncapping upload speed
Uncapping upload speed
11-10-2010 4:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Uncapping upload speed
11-10-2010 4:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Uncapping upload speed
11-10-2010 7:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Uncapping upload speed
14-10-2010 8:10 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Uncapping upload speed
14-10-2010 8:56 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've just checked the order and it looks as though it's not due to complete until the 18th. It does normally take 24 hours but it seems to have gone through as a 7 day order, sorry about that.
Jojo
Re: Uncapping upload speed
14-10-2010 1:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Uncapping upload speed
14-10-2010 2:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Uncapping upload speed
19-10-2010 7:50 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If there is some technical reason why my upload speed can't be uncapped, then let me know and I won't pursue it any more. If it a case of inefficiency on someone's part, (unlike Plusnet, in my experience). then please can someone take the necessary steps to sort this out. When I first asked to be uncapped I didn't expect to still be waiting after more than two weeks.
Re: Uncapping upload speed
19-10-2010 9:20 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've just checked the order and it says it was completed last night. I've ran a line test and it's still showing as 444k for some reason. I'm going to contact BT and see if they can shed any light on it. I'll let you know when I have some more info.
Jojo
Re: Uncapping upload speed
19-10-2010 10:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've just been in touch with BT and they've made the change directly to the MSAN so you should see the change if you disconnect/reconnect now.
Jojo
Re: Uncapping upload speed
19-10-2010 4:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for the help, I suspect the problem was with BT and not Plusnet!
Re: Uncapping upload speed
19-10-2010 6:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Uncapping upload speed
19-10-2010 6:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If you are on 20CN it's a chargeable extra - see Max Premium on http://trials.plus.net/
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Uncapping upload speed
19-10-2010 9:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I did try rebooting the router but that made things worse - mind you 8.30 in the evening isn't the best time. I will try again in the early morning, which is usually when I manage to get my throughput speed up to a sensible level.
Unfortunately it took a couple of weeks to get the uncapping carried out, and it looks as though it was possibly a big mistake!
Re: Uncapping upload speed
19-10-2010 10:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page