Unable to send/receive mail all day
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Unable to send/receive mail all day
18-05-2009 11:23 PM
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I get this error message when I attempt to send/receive mail.
http://img.photobucket.com/albums/v497/JessicaHart/pic1-1.jpg
Can any one help?
Re: Unable to send/receive mail all day
19-05-2009 8:48 AM
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Can you send OK now?
Does the problem still exists today? The error message you got usually happens when the servers are down or unaccessible for some reason.
Also woth checking that your OE settings are still OK especially if you've made any changes lately. On the main OE window select >Tools >Accounts>Mail and check the Properties details for each of the accounts.
PS. You can attach (a screen grab as) a jpg to a post by using the Additional Options button just below the Reply window (that's using the reply button rather than the quick reply box).
HTH
Re: Unable to send/receive mail all day
19-05-2009 9:28 AM
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I've just tried to use something called Telnet to make sure that your account is working fine. Which it is.
I think your best first step will be to remove your account in Outlook Express and then recreate it using all the normal log in details. Sometimes this happens in Outlook Express, but hopefully you're not having any further problems.
Our Technical Team will also be more than happy to help you if you'd like to give them a ring
Re: Unable to send/receive mail all day
19-05-2009 10:40 AM
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Re: Unable to send/receive mail all day
20-05-2009 12:12 AM
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Can any one recommend a good firewall program?
Re: Unable to send/receive mail all day
20-05-2009 9:02 AM
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Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Unable to send/receive mail all day
20-05-2009 9:07 AM
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Re: Unable to send/receive mail all day
20-05-2009 9:11 AM
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Re: Unable to send/receive mail all day
20-05-2009 9:13 AM
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Quote from: Jessica Can any one recommend a good firewall program?
I agree with Bob Pullen.
The firewall in your router plus that in Windows (XP or later) is fine alongside antivirus and antispyware.
I always use Windows Defender on XP (it's included in Vista and 7 anyway) for spyware.
Antivirus I prefer AVG or Avira or Avast.
As for Norton - it's over-engineered, over-complicated, goes wrong too often and when it does go wrong can be a nightmare.
Re: Unable to send/receive mail all day
23-05-2009 2:44 PM
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Thanks guys.
Jessica
Re: Unable to send/receive mail all day
24-05-2009 3:28 PM
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thanks for the information, I'm going to give Comodo a try myself soon, just to see what it is like! You've done the right thing starting a thread with their support site, it's obviously something daft to do with updates, hope they find you a fix!
The TG585v7 is a modem/router and whilst what Bob says is right about getting protection from the router, I personally prefer 'belt and braces'.
And of course for anyone using a laptop, if you happen to go and use a wireless connection somewhere else, you may not have the protection you are used to if you haven't got something on your machine!
Let us know how you get on with Comodo support forum.
Re: Unable to send/receive mail all day
25-05-2009 6:33 PM
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- Re: Unable to send/receive mail all day