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Unable to renew my contract online, please can staff do it for me

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Newbie
Posts: 1
Registered: ‎28-03-2020

Unable to renew my contract online, please can staff do it for me

Good afternoon

Please can a plusnet staff member renew my (previously great) contract and order me a new router at £6.99.  

Previously satisfied customer here since 2008 or so..  

It won't let me go through to complete it online and says I am in contract which I believe I am not.  

Think there may be an error somewhere there..

Many thanks 

elle-bee Smiley