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Unable to determine IP address.....TG582N

All Star
Posts: 3,565
Thanks: 386
Fixes: 3
Registered: ‎31-07-2007

Unable to determine IP address.....TG582N

Apologies if the subject has been covered before, but early this morning Iwas unable to reach websites and my router log showed the message "Unable to determine IP address."
A restart cured the problem, but I am curious what the cause of the fault is, and what needs be done to prevent in future.
My router is set up in vanilla style; no special settings.
No one has to agree with my opinion, but in the time I have left a miracle would be nice.
Plusnet Help Team
Plusnet Help Team
Posts: 13,817
Thanks: 271
Fixes: 78
Registered: ‎27-04-2007

Re: Unable to determine IP address.....TG582N

Hi, it sounds like the router failed to authenticate for some reason, sorry about that!
Not aware of any obvious causes but do give us a shout if you notice anything similar again.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team