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Unable to access portal 02 09 2008

paulh
Rising Star
Posts: 1,283
Thanks: 10
Registered: ‎30-07-2007

Unable to access portal 02 09 2008

i know the service status feed says this is fixed, but i can't access portal.plus.net at all.
pings ok but no web access
this is about 07:10 tuesday 2nd sept

paul
8 REPLIES 8
Mark
Grafter
Posts: 1,852
Registered: ‎04-04-2007

Re: Unable to access portal 02 09 2008

Hi Paul.
I cant access the portal either.
There was planned maintenance this morning http://usertools.plus.net/status/archive/1220283322.htm but that should have finished at 6.30.
I'll flag it as a problem.
pittdj
Grafter
Posts: 73
Registered: ‎25-07-2007

Re: Unable to access portal 02 09 2008

No portal here either, at 0745.
Mark
Grafter
Posts: 1,852
Registered: ‎04-04-2007

Re: Unable to access portal 02 09 2008

Hi all.
We are experiencing some internal network issues this morning which our engineers are currently working to resolve. Access to the website and some internal systems is affected.
We are currently unable to raise a problem to the portal nor issue a Service status.
Our engineers are working on a fix and we hope to have this resolved quickly.
We'll update with progress as soon as possible.

paulh
Rising Star
Posts: 1,283
Thanks: 10
Registered: ‎30-07-2007

Re: Unable to access portal 02 09 2008

it's a bit embarrassing for you to have the service status saying resolved when it's not  Roll_eyes
the_norris
Grafter
Posts: 463
Registered: ‎02-08-2007

Re: Unable to access portal 02 09 2008

Also finding this site is slow too - access to cgi slow too and email.
Phoned the Service status - all parts states there are no problems.
Phil
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: Unable to access portal 02 09 2008

Yes the forum site is slow, websats are showing up on the status bar for quite a few seconds
Mal08
Rising Star
Posts: 562
Thanks: 6
Fixes: 2
Registered: ‎20-08-2008

Re: Unable to access portal 02 09 2008

Not just Plus net - a few other sites in UK seem slow as well.
Someone said even the BBC web site is slow !. But that is a hosting company in it's own right I would imagine
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Unable to access portal 02 09 2008

Right, there's a bit of detail on my new post here and we'll keep updating as and when we know more.
Cheers all.