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URGENT - LOSS of Connectivity 60 hours+
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- Re: URGENT - LOSS of Connectivity 60 hours+
URGENT - LOSS of Connectivity 60 hours+
06-04-2011 5:51 PM
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I lost internet connectivity over 60 hours ago and I am not receiving the expected level of support. Is there anyone who can help resolve what I now consider an urgent issue.
I have raised two tickets to general helpdesk and faults of which the faults ticket is very silent and I have had one response on the general ticket telling me in effect to run the same tests I had alreay run and raise a faults ticket.
I am not happy.
I have raised two tickets to general helpdesk and faults of which the faults ticket is very silent and I have had one response on the general ticket telling me in effect to run the same tests I had alreay run and raise a faults ticket.
I am not happy.
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Re: URGENT - LOSS of Connectivity 60 hours+
06-04-2011 10:01 PM
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Hi hektorshouse,
I'll see if I can get one of the faults team to pick this up in the morning for you.
Jojo
I'll see if I can get one of the faults team to pick this up in the morning for you.
Jojo
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- Re: URGENT - LOSS of Connectivity 60 hours+