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URGENT - Comms team - engineer coming today, cabinet not ready.
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Re: URGENT - Comms team - engineer coming today, cabinet not ready.
07-08-2014 7:34 AM
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Update for Adam C - Adam W suggested I PM you.
Please can you see Question #88703858 - Your Feedback - and tell me which appointment times are available next Wednesday/Thursday.
Thanks.
Please can you see Question #88703858 - Your Feedback - and tell me which appointment times are available next Wednesday/Thursday.
Thanks.
Message 16 of 20
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Re: URGENT - Comms team - engineer coming today, cabinet not ready.
07-08-2014 5:47 PM
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PM Sent as requested.
Message 17 of 20
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Re: URGENT - Comms team - engineer coming today, cabinet not ready.
19-08-2014 4:03 PM
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Hi Tony,
Really sorry to get your hopes up about this.
The issue isn't resolved yet and a review date of the 8th of September has been given so I'll have to review this again after that date for you.
Really sorry to get your hopes up about this.
The issue isn't resolved yet and a review date of the 8th of September has been given so I'll have to review this again after that date for you.
Message 18 of 20
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Re: URGENT - Comms team - engineer coming today, cabinet not ready.
19-08-2014 7:01 PM
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OK - that is quite frustrating.
GIven that BTO just seem to be dragging their heels here for no reason (It should not have taken more than two weeks to complete from the original attempt - they are just not bothering) what can we do to ensure they don't just ignore it for another 4 weeks?
I think an email to connecting cheshire might be in order - after all, they've taken public money to do this work.
GIven that BTO just seem to be dragging their heels here for no reason (It should not have taken more than two weeks to complete from the original attempt - they are just not bothering) what can we do to ensure they don't just ignore it for another 4 weeks?
I think an email to connecting cheshire might be in order - after all, they've taken public money to do this work.
Message 19 of 20
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Re: URGENT - Comms team - engineer coming today, cabinet not ready.
19-08-2014 7:03 PM
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I do think Plusnet do offer fastest FTTC installment activation but a big charge to BTw. (this one normally take 1-2 days to get FTTC activatiion rather than 7-14 days)
Message 20 of 20
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