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UPGRADE

cjc13
Newbie
Posts: 2
Registered: ‎04-11-2012

UPGRADE

hi all

a few days ago i took on the upgrade of 37 mb which now i see i just cant afford it

how to stop the order going through

 

2 REPLIES 2
Baldrick1
Hero
Posts: 3,286
Thanks: 1,409
Fixes: 87
Registered: ‎30-06-2016

Re: UPGRADE

You either need to ring in or use live chat to cancel it.

Plusnet Help Team
Plusnet Help Team
Posts: 14,266
Thanks: 4,447
Fixes: 724
Registered: ‎21-04-2017

Re: UPGRADE

Hi there.

I'd recommend giving our customer options team a call on 0800 013 2632 as we may be able to do you a better deal.

Alternatively if you'd still like to cancel your upgrade, that team will be able to process this for you too.

Hope this helps.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team