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UPGRADE

cjc13
Newbie
Posts: 2
Registered: ‎04-11-2012

UPGRADE

hi all

a few days ago i took on the upgrade of 37 mb which now i see i just cant afford it

how to stop the order going through

 

2 REPLIES 2
Baldrick1
Moderator
Moderator
Posts: 11,618
Thanks: 5,166
Fixes: 415
Registered: ‎30-06-2016

Re: UPGRADE

You either need to ring in or use live chat to cancel it.

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Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: UPGRADE

Hi there.

I'd recommend giving our customer options team a call on 0800 013 2632 as we may be able to do you a better deal.

Alternatively if you'd still like to cancel your upgrade, that team will be able to process this for you too.

Hope this helps.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet