Trying to leave?

[#1]

I'm trying to find out how to leave PN. I first contacted/ raised ticket on Monday took till wednesday for a reply to say "we tryied to phone you.........." Yesterday left my mobile No.... and still nothing.....
So average time to resolve a ticket is 7ish hours??? How can this be done if they aint looked at till 48ish hours later????
Ticket Number is ID: 22475737 Please could this be looked at or the advice/procedures given?
Thanks Ross

[#2]

Hi there,
I've given someone a poke RE your ticket.
However, is there anything we could do for you to make you change your mind?  Any particular reason you're looking to leave?

[#3]

not particuarly just that for roughly the same price i can have TV as well. I'm moving house too so it's a good time to do it.

[#4]

All sorted now. PN were good for me as a isp no regrets!

[#5]

Good luck Rossco. We'd love to have you back if things don't work out at your new ISP.