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Trouble with mumble

reetpetite
Grafter
Posts: 91
Registered: ‎14-12-2010

Re: Trouble with mumble

Nah its not resolved. Obviously the 'link' is still over-subscribed at peak times.
I can't really expect plusnet to do anything about it, since its outta their hands.
For the time being I am using that tunnel. Its been bad for months anyway, so I don't think the 'third party' has any intention of addressing the issue tbh. Or maybe the are oblivious to it.  Grin
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Trouble with mumble

Tunnel working out ok?
Kelly Dorset
Ex-Broadband Service Manager
reetpetite
Grafter
Posts: 91
Registered: ‎14-12-2010

Re: Trouble with mumble

Yup.
traceroute to mumble.pandemic-legion.com (46.253.205.246), 64 hops max, 40 byte packets
1  10.0.1.1 (10.0.1.1)  0.809 ms  0.505 ms  0.329 ms
2  10.32.128.1 (10.32.128.1)  11.356 ms  7.172 ms  8.224 ms
3  gig12-0-0-1407.clmboh1-rtr2.columbus.rr.com (24.95.84.181)  9.731 ms  13.335 ms  9.016 ms
4  tge4-0-2.ar01.clmkohpe.mwrtn.rr.com (65.25.137.21)  10.438 ms  10.757 ms  9.714 ms
5  ae0.tr00.clmkohpe.mwrtn.rr.com (65.189.140.142)  20.101 ms
   ae1.tr00.clmkohpe.mwrtn.rr.com (65.189.140.128)  11.186 ms  11.597 ms
6  ae-4-0.cr0.chi30.tbone.rr.com (66.109.6.68)  19.413 ms
   ae-9-0.cr0.chi30.tbone.rr.com (107.14.19.16)  20.720 ms  20.309 ms
7  107.14.17.147 (107.14.17.147)  20.109 ms  21.747 ms
   ae-1-0.pr0.chi10.tbone.rr.com (66.109.6.155)  19.311 ms
8  gblx-twc.pr0.chi10.tbone.rr.com (66.109.9.202)  106.711 ms  62.132 ms
   64.209.100.33 (64.209.100.33)  21.807 ms
9  rix-telecom-ab.tengigabitethernet7-3.ar3.cph1.gblx.net (64.211.111.154)  138.212 ms  131.965 ms  131.019 ms
10  po41-20g-r85.cr0-r86.hy-sto.se.p80.net (82.96.1.161)  187.190 ms  141.902 ms  151.163 ms
11  telelocation-hy-demarc0.sto.se.p80.net (82.96.53.70)  134.104 ms  134.271 ms  136.935 ms
12  91.142.184.10 (91.142.184.10)  133.179 ms  134.808 ms  140.681 ms
13  mumble.pandemic-legion.com (46.253.205.246)  132.327 ms  132.644 ms  133.488 ms
PING pandemic-legion.com (46.253.205.244): 56 data bytes
64 bytes from 46.253.205.244: icmp_seq=0 ttl=43 time=134.501 ms
64 bytes from 46.253.205.244: icmp_seq=1 ttl=43 time=134.108 ms
64 bytes from 46.253.205.244: icmp_seq=2 ttl=43 time=133.817 ms
64 bytes from 46.253.205.244: icmp_seq=3 ttl=43 time=134.040 ms
64 bytes from 46.253.205.244: icmp_seq=4 ttl=43 time=134.024 ms
64 bytes from 46.253.205.244: icmp_seq=5 ttl=43 time=134.265 ms
64 bytes from 46.253.205.244: icmp_seq=6 ttl=43 time=133.024 ms
64 bytes from 46.253.205.244: icmp_seq=7 ttl=43 time=133.106 ms
64 bytes from 46.253.205.244: icmp_seq=8 ttl=43 time=132.972 ms
64 bytes from 46.253.205.244: icmp_seq=9 ttl=43 time=132.811 ms
64 bytes from 46.253.205.244: icmp_seq=10 ttl=43 time=133.321 ms
64 bytes from 46.253.205.244: icmp_seq=11 ttl=43 time=132.768 ms
64 bytes from 46.253.205.244: icmp_seq=12 ttl=43 time=132.554 ms
64 bytes from 46.253.205.244: icmp_seq=13 ttl=43 time=133.045 ms
64 bytes from 46.253.205.244: icmp_seq=14 ttl=43 time=133.126 ms
64 bytes from 46.253.205.244: icmp_seq=15 ttl=43 time=132.863 ms
^C
--- pandemic-legion.com ping statistics ---
16 packets transmitted, 16 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 132.554/133.397/134.501/0.602 ms
thats from a rural farm in Ohio. on a very very long copper line from 1865 or whenever Americans discovered the internets.
and its 8x better than plus net's peer to sweden.  Grin
where as unfortunately, for me, this is the result from your ISP:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
C:\Users\Ys>tracert mumble.pandemic-legion.com
Tracing route to mumble.pandemic-legion.com [46.253.205.246]
over a maximum of 30 hops:
 1    61 ms    98 ms    99 ms  dsldevice.lan [192.168.1.254]
 2    17 ms    17 ms    17 ms  lo0-central3.pcl-ag06.plus.net [195.166.130.48]
 3    21 ms    65 ms    22 ms  gi7-7-631.pcl-gw01.plus.net [84.93.254.145]
 4    17 ms    17 ms    17 ms  po4.pcl-gw02.plus.net [212.159.1.129]
 5    17 ms    17 ms    18 ms  ae3.pcl-cr02.plus.net [195.166.129.42]
 6    17 ms    17 ms    17 ms  ae1.ptw-cr02.plus.net [195.166.129.2]
 7    18 ms    18 ms    26 ms  po2.ptw-gw02.plus.net [195.166.129.39]
 8   742 ms   727 ms   741 ms  teln.lon.portlane.net [195.66.225.159]
 9   762 ms   865 ms   753 ms  te-2-1.sto3.se.portlane.net [80.67.4.134]
10   766 ms     *      769 ms  po-10.sto1.se.portlane.net [80.67.4.128]
11   770 ms     *       55 ms  vl-3305-adminor-demarc.sto1.se.portlane.net [80.
67.0.226]
12    57 ms    58 ms     *     mumble.pandemic-legion.com [46.253.205.246]
13   517 ms   760 ms     *     mumble.pandemic-legion.com [46.253.205.246]
14   767 ms   731 ms   767 ms  mumble.pandemic-legion.com [46.253.205.246]
Trace complete.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
C:\Users\Ys>ping pandemic-legion.com
Pinging pandemic-legion.com [46.253.205.244] with 32 bytes of data:
Reply from 46.253.205.244: bytes=32 time=764ms TTL=53
Request timed out.
Reply from 46.253.205.244: bytes=32 time=752ms TTL=53
Reply from 46.253.205.244: bytes=32 time=752ms TTL=53
Ping statistics for 46.253.205.244:
   Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
   Minimum = 752ms, Maximum = 764ms, Average = 756ms
C:\Users\Ys>
also alas http to the forum (https://www.pandemic-legion.com/forums/) is equally as sketchy with frequent time outs, no data sents etc.
its terrible on the weekends by which I mean, like right now for example, I can't even load the website to make a post.  Angry
I'm also at the mercy of someone else's internet connection.  Tongue

reetpetite
Grafter
Posts: 91
Registered: ‎14-12-2010

Re: Trouble with mumble

still unusable.  Sad
any chance this will get some love? or is it just a business needs issue?
houlton23
Grafter
Posts: 268
Registered: ‎22-05-2011

Re: Trouble with mumble

I don't think TBB use the same route as PN, but here's a TBB Quality meter for the link to 46.253.205.246 (mumble.pandemic-legion.com)

As you can see there's still plenty of packet loss and the latency is pretty horrific, but nowhere near as bad as on the route we take (circa 800ms a couple minutes ago)
Alex Smiley
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Trouble with mumble

We need a network team resource to highlight it with Portlane basically, but I'm struggling to get the time from them for an issue only affecting one customer atm Sad    I'll keep trying though!!
Kelly Dorset
Ex-Broadband Service Manager
matt_2k34
Grafter
Posts: 1,300
Registered: ‎09-07-2007

Re: Trouble with mumble

Quote from: Kelly
for an issue only affecting one customer atm Sad    I'll keep trying though!!

One customer that you know about - how many that dont use the forums or who have not contacted support?
Regards
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Trouble with mumble

That's my argument for getting someone looking at it Smiley
Kelly Dorset
Ex-Broadband Service Manager
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Trouble with mumble

I've got someone to take a look today! 
Kelly Dorset
Ex-Broadband Service Manager
reetpetite
Grafter
Posts: 91
Registered: ‎14-12-2010

Re: Trouble with mumble

Still unusable Kelly. Not expecting much tbh. They probably don't care, not sure I would unless it was directly violating my SLA agreement.  Grin
randomtask
Newbie
Posts: 9
Registered: ‎25-03-2012

Re: Trouble with mumble

Im having the same problems with ventrilio    randomtask
    Posts: 3
    View Profile
« Reply #2 on Today at 11:28 »
same problems here mate
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
C:\Users\Paul>tracert sweden.ventriloservers.biz
Tracing route to sweden.ventriloservers.biz [188.126.79.15]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  local.gateway [10.0.0.2]
  2    41 ms    41 ms    38 ms  lo0-central3.ptn-ag01.plus.net [195.166.128.204]
  3    39 ms    44 ms    39 ms  gi2-18-131.ptn-gw01.plus.net [84.92.3.153]
  4    39 ms    40 ms  136 ms  po4.ptn-gw02.plus.net [212.159.1.139]
  5    39 ms    41 ms    38 ms  ae3.ptw-cr02.plus.net [195.166.129.34]
  6    38 ms    39 ms    38 ms  po2.ptw-gw02.plus.net [195.166.129.39]
  7  255 ms  322 ms  537 ms  teln.lon.portlane.net [195.66.225.159]
  8    *      716 ms  718 ms  te-2-1.sto3.se.portlane.net [80.67.4.134]
  9  655 ms  742 ms  787 ms  sweden.clanwarz.com [188.126.79.15]
Trace complete.
C:\Users\Paul>
guess that makes two customers! Tongue
Kelly
Hero
Posts: 5,497
Thanks: 380
Fixes: 9
Registered: ‎04-04-2007

Re: Trouble with mumble

It looked like it had cleared up the other day?  Reetpetite can you do a test and let us know?
btw, you seen these? 
Kelly Dorset
Ex-Broadband Service Manager
spraxyt
Resting Legend
Posts: 10,063
Thanks: 674
Fixes: 75
Registered: ‎06-04-2007

Re: Trouble with mumble

Quote
C:\>tracert mumble.pandemic-legion.com
Tracing route to mumble.pandemic-legion.com [46.253.205.246]
over a maximum of 30 hops:
  1    62 ms    96 ms    99 ms  192.168.1.254
  2    17 ms    20 ms    17 ms  lo0-central4.pcl-ag06.plus.net [195.166.130.100]
  3    17 ms    17 ms    16 ms  84.93.255.185
  4    18 ms  218 ms    83 ms  po4.pcl-gw02.plus.net [212.159.1.129]
  5    17 ms    16 ms    17 ms  ae3.pcl-cr02.plus.net [195.166.129.42]
  6    16 ms    16 ms    18 ms  ae1.ptw-cr02.plus.net [195.166.129.2]
  7    17 ms    16 ms    17 ms  po2.ptw-gw02.plus.net [195.166.129.39]
  8    23 ms    23 ms    23 ms  teln.lon.portlane.net [195.66.225.159]
  9    56 ms    56 ms    57 ms  po-10.sto1.se.portlane.net [80.67.4.128]
10    57 ms    56 ms    57 ms  vl-3305-adminor-demarc.sto1.se.portlane.net [80.67.0.226]
11    66 ms    51 ms    57 ms  mumble.pandemic-legion.com [46.253.205.246]
C:\>tracert sweden.ventriloservers.biz
Tracing route to sweden.ventriloservers.biz [188.126.79.15]
over a maximum of 30 hops:
  1    29 ms    99 ms    99 ms  192.168.1.254
  2    17 ms    17 ms    16 ms  lo0-central4.pcl-ag06.plus.net [195.166.130.100]
  3    16 ms    17 ms    16 ms  84.93.255.185
  4    17 ms    16 ms    17 ms  ae3.pcl-cr01.plus.net [195.166.129.40]
  5    17 ms    17 ms    17 ms  ae1.ptw-cr01.plus.net [195.166.129.0]
  6    17 ms    16 ms    41 ms  ae2.ptw-cr02.plus.net [195.166.129.5]
  7    17 ms    17 ms    17 ms  po2.ptw-gw02.plus.net [195.166.129.39]
  8    23 ms    22 ms    22 ms  teln.lon.portlane.net [195.66.225.159]
  9    55 ms    54 ms    57 ms  te-2-1.sto3.se.portlane.net [80.67.4.134]
10    57 ms    55 ms    56 ms  sweden.clanwarz.com [188.126.79.15]

No delays at the present time (26/03/2012 14:10) but the problem seems to occur in the evening.
David
randomtask
Newbie
Posts: 9
Registered: ‎25-03-2012

Re: Trouble with mumble

same here gets worse as the day goes on
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
C:\Users\Paul>tracert sweden.ventriloservers.biz
Tracing route to Sweden.ventriloservers.biz [188.126.79.15]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  local.gateway [10.0.0.2]
  2    39 ms    39 ms    39 ms  lo0-central3.ptn-ag01.plus.net [195.166.128.204]
  3  244 ms  230 ms  203 ms  gi2-18-131.ptn-gw01.plus.net [84.92.3.153]
  4    38 ms    40 ms    41 ms  po4.ptn-gw02.plus.net [212.159.1.139]
  5    41 ms    40 ms    41 ms  ae3.ptw-cr02.plus.net [195.166.129.34]
  6    56 ms    39 ms    39 ms  po2.ptw-gw02.plus.net [195.166.129.39]
  7  742 ms  751 ms  742 ms  teln.lon.portlane.net [195.66.225.159]
  8  794 ms  720 ms  735 ms  te-2-1.sto3.se.portlane.net [80.67.4.134]
  9  761 ms  766 ms  693 ms  sweden.clanwarz.com [188.126.79.15]
Trace complete.
C:\Users\Paul>
at 16:45
randomtask
Newbie
Posts: 9
Registered: ‎25-03-2012

Re: Trouble with mumble

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
C:\Users\Paul>tracert sweden.ventriloservers.biz
Tracing route to sweden.ventriloservers.biz [188.126.79.15]
over a maximum of 30 hops:
  1    <1 ms    <1 ms    <1 ms  local.gateway [10.0.0.2]
  2    39 ms    73 ms    40 ms  lo0-central3.ptn-ag01.plus.net [195.166.128.204]
  3    77 ms  233 ms  215 ms  gi2-18-131.ptn-gw01.plus.net [84.92.3.153]
  4  103 ms    41 ms    39 ms  po4.ptn-gw02.plus.net [212.159.1.139]
  5    59 ms    72 ms    38 ms  ae3.ptw-cr02.plus.net [195.166.129.34]
  6    39 ms    43 ms    39 ms  po2.ptw-gw02.plus.net [195.166.129.39]
  7  637 ms  776 ms  727 ms  teln.lon.portlane.net [195.66.225.159]
  8    *      752 ms  773 ms  te-2-1.sto3.se.portlane.net [80.67.4.134]
  9  753 ms  769 ms  769 ms  sweden.clanwarz.com [188.126.79.15]
Trace complete.
C:\Users\Paul>
and this is at 18:36