Traffic shaping during off peak hours?

[#1]

Quote from: Joanne

I do have a life really...honest! Im just staying up to watch the rerun of X Factor as I missed it earlier.

I'm not sure that a re-run of X Factor qualifies as a 'life'. 
My excuse is that I'm just winding down with a cup of coffee (de-caff, of course, at this time of night) after getting back from playing a gig for a joint 50th birthday party. It's not a bad way to spend a Saturday night - go out & have fun at a party & come home with more money than you left the house with.

[#2]

Hi Simon M,.

Quote

I'm not sure that a re-run of X Factor qualifies as a 'life'.

I did actually think that myself after I'd posted it, lol
I'm not sure that budding pop stars come home from gigs and go on ISP forums though!!!
Jojo

[#3]

Overnight change 
[quote=BT Speedtest site] IP Profile for your line is - 6500 Kbps
Download speeds are still extremely slow though
[quote=BT Speedtest site]Download speedachieved during the test was - 168 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :7456 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6500 Kbps

[#4]

This probably hasn't caught up https://portal.plus.net/my.html?action=data_transfer_speed

[#5]

So after the IP Profile changes at BT, changes at PlusNet's side need to happen? 

[#6]

I spoke to someone at support who said he would try a resync on the line and got me to disconnect then reconnect the dsl cable and it should do a resync soon.  I hope BT don't see this as another disconnection and lower my ip profile again.
I also noticed the phone number associated with my account is incorrect, the last 3 digits are 758 (the number at my old property), when they should be 958. Will this affect anything? I tried explaining this to customer services but I don't think anything was done because as soon as I mentioned I was having problems I was passed to tech support.

[#7]

Hi SiMania,
I've just picked up your PN profile to 6500 now so you should see an increase. You wont have to reboot your end as it will be done when I changed the profile and won't affect the DLM.
Jojo

[#8]

Bang on midnight i saw a speed increase, downloading file at twice the speed now - 24 KB/s! Hopefully it's on the rise....

[#9]

Download speeds now over 700 KB/s so back to normal.
Thanks for your help jojo.

[#10]

Yay!

[#11]

Thought I'd bump this instead of creating new topic as I'm not 100% sure I have a fault.
Earlier in the week the rj11 cable was loose on my router so there was no internet for a day or so (I was away at the time).
When I get back I find the speeds are slow.
BT speedtest shows the profile is still high enough but the speed is poor

Quote

Download speedachieved during the test was - 428 Kbps For your connection, the acceptable range of speeds is 600-7150 Kbps. Additional Information: Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM) IP Profile for your line is - 7150 Kbps

A second speedtest using bt test account didn't work, it connected and authenticated me ok, but couldn't resolve the address.
PlusNet page here shows it differently - https://portal.plus.net/my.html?action=data_transfer_speed

Quote

Estimated line speed: 6 - Checked on 2010-06-03 21:20:03 Current line speed: 500

The speeds I get reflect what plusnet are saying above. Do they have separate profiles?

[#12]

It is supposed to be a mirror of the Ip profile with about a 12 hour lag but sometimes they get disconnected.
Yes they both (BT and Plusnet profiles) will restrict the speed

[#13]

Cheers Jim, I'll keep an eye on it for a day or two to see if there are any changes.

[#14]

I ended up logging a call this morning, hopefully they get it fixed tonight.

[#15]

Hi SiMania,
I've just checked on two BT systems and your profile is showing as 500k. We need you to be connected for at least 72 hours before we could look at that any further, which will be about 7.20 tomorrow night. After that, if it hasn't lifted we'll have to look at why.
Jojo