Traffic Management system (64987)- UPDATE
Quote from: adele They don't achieve anything. I just want to know why I've been affected when nothing on the updates apply to me.
Can you confirm that your router shows you have been connected continuously since before 9pm last night?
Hi adele,
As Jelv suspects, you have disconnected and reconnected since last night and therefore are prone to the same restrictions as everyone else.
Jojo
As Jelv suspects, you have disconnected and reconnected since last night and therefore are prone to the same restrictions as everyone else.
Jojo
Quote from: jelv
Quote from: adele They don't achieve anything. I just want to know why I've been affected when nothing on the updates apply to me.
Can you confirm that your router shows you have been connected continuously since before 9pm last night?
Yes
Quote from: Joanne Hi adele,
As Jelv suspects, you have disconnected and reconnected since last night and therefore are prone to the same restrictions as everyone else.
Jojo
I've checked the log and that isn't the case.
Quote from: jelv Whether moaning is justified or not, when it is a known problem and Plusnet have posted a service status announcement on this page: http://status.plus.net, and this, and on the RSS status feed http://usertools.plus.net/status/status.xml and emailed everyone who has signed up to Service Status Email Updates here and there are multiple threads started all which have been pointed to the same information, I'm not sure what additional moans achieve?
Seriously? jelv you tell me where in the original statement does it mention CDN's and how they effect seemingly ordinary websites! If you are unsure then I'll tell you... NOWHERE! Therefore it is only natural for people to think the issue they are experiencing is unrelated.
As for multiple thread's discussing the same issue it's true its better just to have one covering each specific subject but if the service status does not relate to their experience specifically they are going to start a new thread. Currently this thread is the first one a user comes across which seems to relate to there problem they are going to post here aren't they. Initially this thread may of been lower down on the homepage of the forum category so people have posted in the other threads that were higher and vice versa.
I do wish people would think about the bigger picture before posting such statements!
DM.
Hi adele,
You may be seeing your router uptime, which will often just show the length of time your router has been powered up for. Below are your connection logs for today
Jojo
You may be seeing your router uptime, which will often just show the length of time your router has been powered up for. Below are your connection logs for today
Jojo
Quote from: JMG Maybe they should be talking pro rata refunds too?
... and maybe they will be increasing our monthly subscriptions so that they can afford to pay refunds when these sort of incidents occur!
Quote from: JMG There seem to be two camps here. One group are aggrieved that their service is not what they have paid for and the others are happy to defend Plus.Net because they feel obliged too. I sit somewhere in the middle because I have had long and reliable service from them and they are usually pretty good at getting stuff fixed. My foot is slightly in the other camp too because the problems that they are acknowledging are not necessarily explaining to folk what is going on, what they can expect and when they can expect it.
Plus.Net need to get another update out and they need to be more honest and less technical. Maybe they should be talking pro rata refunds too?
I agree totally, this could all of been avoided with clearer and more specific communication in the service status update but the benefit of hindsight is a great thing and to be fair on Plusnet you can never cover every angle.
This is VERY easy to fix:-
Tools Needed:
1.BIG Pair of scissors
2.Roll of Sticky tape.
3. BIG Hammer (optional)
Method:
1.Cut the two wires that go into the traffic management system.
2. Join the two wires together and tape up.
3.(optionally) Hit the traffic management system with the hammer until it is completely flat.
Tools Needed:
1.BIG Pair of scissors
2.Roll of Sticky tape.
3. BIG Hammer (optional)
Method:
1.Cut the two wires that go into the traffic management system.
2. Join the two wires together and tape up.
3.(optionally) Hit the traffic management system with the hammer until it is completely flat.
Quote from: jelv
Quote from: JMG Maybe they should be talking pro rata refunds too?
... and maybe they will be increasing our monthly subscriptions so that they can afford to pay refunds when these sort of incidents occur!
Hey jelv I'm sure they could afford refunds with the money they save from not paying you a wage!