Ticket 52971173
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Ticket 52971173
07-03-2012 3:11 PM
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Re: Ticket 52971173
08-03-2012 10:24 AM
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As the ticket reply states, there is no indication that errors on your line will be carried over after the change to 21CN. This still hasn't happened yet, but is due today.
Jojo
Re: Ticket 52971173
08-03-2012 11:05 AM
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ok fingers crossed they don’t.. Last night I moved back to the 585v8 router just incase the netgear was coursing the problems.
Please can you let me know when I've been switched over? I'm in work so I can't check
Once done I'm thinking about getting the upload cap removed as my son plays online games and uses youtube alot, I also like to watch lovefil and netflix, do you think removing the cap is a good idea?
Re: Ticket 52971173
08-03-2012 11:39 AM
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Quote from: daskinner do you think removing the cap is a good idea?
Don't see why not, it can always be moved back in 24 hours
Re: Ticket 52971173
08-03-2012 11:43 AM
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Re: Ticket 52971173
08-03-2012 11:47 AM
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Re: Ticket 52971173
08-03-2012 11:55 AM
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Re: Ticket 52971173
08-03-2012 12:44 PM
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You should noticed a brief drop in sync when it's happening so keep an eye out for that.
Re: Ticket 52971173
08-03-2012 12:47 PM
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Re: Ticket 52971173
08-03-2012 1:27 PM
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You've been switched over now and I've placed the order for you, which I've confirmed via ticket/email.
Jojo
Re: Ticket 52971173
08-03-2012 2:02 PM
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Just hoping the switch clears the errors which were showing on my line.. I'll reply to the ticket in 72 hours and ask they check it.
Re: Ticket 52971173
08-03-2012 3:15 PM
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Just give us a shout on here and we'll take a look for you.
Jojo
Re: Ticket 52971173
09-03-2012 9:42 AM
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I have had to reply to this ticket as I feel my line still has errors as my speed as isn't as good on ADSL2+ on the Plusnet 585v8 than on the on the old networking using my Netgear DG834GT router. Could you please give someone a nudge to look at this for me.
Re: Ticket 52971173
09-03-2012 11:16 AM
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I've just ran a test and there are no errors showing now. The sync speed is only slightly below what I would expect on ASDL2+ so there won't be anything we can do about that in the first 10 days. You can put your netgear on though, if you think it might sync higher.
Jojo
Re: Ticket 52971173
09-03-2012 11:25 AM
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out of intrest what do you expect the sync to be? I've been on a few sites and it says around 7200
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