Throttled again!?!
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- Throttled again!?!
Throttled again!?!
23-07-2012 9:10 PM
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Twice in the space of a month I've been left with 100kbs download speeds (yet over 300kbs upload!). Really not what I'm paying for.
Maybe its time to leave plusnet after over 10 years with them
Support ticket number is 57390445.
Re: Throttled again!?!
23-07-2012 9:31 PM
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Where about are you from????Have you checked the Bt website to see if there is any issues in your area.
Re: Throttled again!?!
23-07-2012 9:38 PM
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I'm near Peterborough on the Crowland exchange.
Re: Throttled again!?!
24-07-2012 8:34 AM
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Re: Throttled again!?!
24-07-2012 8:47 AM
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The problem is that your line has disconnected and then reconnected at a slower speed, this has caused your line profile to drop right down.
Is your router plugged into the master socket (or test socket), through a single filter?
Do you hear any noise on your phone line when making or receiving calls?
Re: Throttled again!?!
29-07-2012 3:19 PM
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I've not forced a disconnect all week so not related to that either.
Re: Throttled again!?!
29-07-2012 3:25 PM
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Download speedachieved during the test was - 0.32 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.5 Mbps.
Additional Information:
Your DSL Connection Rate :0.77 Mbps(DOWN-STREAM), 0.19 Mbps(UP-STREAM)
IP Profile for your line is - 0.5 Mbps
ie, pathetic.
Re: Throttled again!?!
29-07-2012 4:54 PM
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Quote from: anthony2k3 Your DSL Connection Rate :0.77 Mbps(DOWN-STREAM), 0.19 Mbps(UP-STREAM)
What connection speeds do you get if you *do* restart the router?
Re: Throttled again!?!
29-07-2012 6:14 PM
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Re: Throttled again!?!
29-07-2012 7:05 PM
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But do the connection speeds increase? Those are shown in the line I quoted from your BT test. However posting you router stats (from here if you have a Plusnet supplied Thomson router) would also give that information, and more.
Re: Throttled again!?!
30-07-2012 6:50 AM
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Download speedachieved during the test was - 0.37 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.5 Mbps.
Additional Information:
Your DSL Connection Rate :6.14 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.5 Mbps
but what does it mean!? lol
I'm using a linksys WAG320N router which I dont think I can get any useful information out of?
Re: Throttled again!?!
30-07-2012 7:54 AM
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You need to find out why you sometimes get the connections at low speeds otherwise this will keep happening (regardless of which ISP you are using).
Has anything changed with respect to equipment plugged in to any telephone socket and do all sockets that are in use have filters?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Throttled again!?!
31-07-2012 9:39 AM
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Quote Is your router plugged into the master socket (or test socket), through a single filter?
Do you hear any noise on your phone line when making or receiving calls?
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