Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Thomson tg585 v& and Iphone
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Thomson tg585 v& and Iphone
Thomson tg585 v& and Iphone
12-04-2012 10:57 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hello,
First post so go easy on me! I've had the above router since mid to late 2009. Earlier this week I received an Iphone 4s but am unable to link the phone to the wireless router when I'm in the house. I have to enter a password and I know I'm entering the right one but it still doesn't connect properly. Has anybody else suffered from thsi problem as it's a bit frustrating. Just wondering that maybe the router is a bit outdated that it needs to be upgraded but any advice would be most welcome.
Thanks,
Gareth
First post so go easy on me! I've had the above router since mid to late 2009. Earlier this week I received an Iphone 4s but am unable to link the phone to the wireless router when I'm in the house. I have to enter a password and I know I'm entering the right one but it still doesn't connect properly. Has anybody else suffered from thsi problem as it's a bit frustrating. Just wondering that maybe the router is a bit outdated that it needs to be upgraded but any advice would be most welcome.
Thanks,
Gareth
Message 1 of 7
(1,761 Views)
6 REPLIES 6
Re: Thomson tg585 v& and Iphone
12-04-2012 11:06 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Gareth,
Do you still have the little sticker that came with the router?
On the underneath of your router, there should be something that says "Wireless Key". It will be case sensitive, but should do the job.
Do you still have the little sticker that came with the router?
On the underneath of your router, there should be something that says "Wireless Key". It will be case sensitive, but should do the job.
Message 2 of 7
(540 Views)
Re: Thomson tg585 v& and Iphone
12-04-2012 11:10 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi James,
Many thanks for the swift reply. I'm at work now but will check later. I'm 99.9% certain that that is what I have been typing in though. Would you know if the firmware may require an update?
Gareth
Many thanks for the swift reply. I'm at work now but will check later. I'm 99.9% certain that that is what I have been typing in though. Would you know if the firmware may require an update?
Gareth
Message 3 of 7
(540 Views)
Re: Thomson tg585 v& and Iphone
12-04-2012 1:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The title of this thread says your router is a v&, which is v7 with the caps key pressed. I think the v7 was distributed until May 2010 so I assume that interpretation is correct.
As far as I'm aware there are no known problems connecting iPhones to v7 routers, though there have been with v8s running v8.2.7.7 software.
See How to upgrade/ downgrade the firmware on the Thomson 585v7 & 585v8 for checking software details.
David
As far as I'm aware there are no known problems connecting iPhones to v7 routers, though there have been with v8s running v8.2.7.7 software.
See How to upgrade/ downgrade the firmware on the Thomson 585v7 & 585v8 for checking software details.
David
David
Message 4 of 7
(540 Views)
Re: Thomson tg585 v& and Iphone
12-04-2012 1:54 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi gareth35,
I've just checked and the router has firmware 7.4.4.7 so you may want to upgrade it to 8.2.6.5 which you can do by following the instructions here. I'm not convinced that's the reason necessarily but can't do any harm to have the latest.
Jojo
I've just checked and the router has firmware 7.4.4.7 so you may want to upgrade it to 8.2.6.5 which you can do by following the instructions here. I'm not convinced that's the reason necessarily but can't do any harm to have the latest.
Jojo
Message 5 of 7
(540 Views)
Re: Thomson tg585 v& and Iphone
12-04-2012 2:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Wasn't there some issue with long SSID's and some devices ? That doesn't affect the IPhone does it ?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Message 6 of 7
(540 Views)
Re: Thomson tg585 v& and Iphone
12-04-2012 2:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks again for all the advice everyone! I'll have a go tonight and see what happens. Fingers crossed!
Message 7 of 7
(540 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Thomson tg585 v& and Iphone