Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Thomson TG789 - wireless connection unuseable
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Thomson TG789 - wireless connection unuseable
Thomson TG789 - wireless connection unuseable
09-04-2012 5:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Have been using supplied modem above wired with FTTP for over a year with no drop outs. Now trying to use with wireless devices find that wireless is hardly ever available. Rebooting sometimes re engages wireless for a short period. Is there a firmware upgrade available? I'm on 8.4.1C Will an upgrade fix it? Cannot fid any other posts about this router is this a problem others have experienced?
Chris
Chris
Message 1 of 7
(2,409 Views)
6 REPLIES 6
Re: Thomson TG789 - wireless connection unuseable
10-04-2012 3:03 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi
Not sure to be honest. Is this the one we sent you?
Jojo
Not sure to be honest. Is this the one we sent you?
Jojo
Message 2 of 7
(724 Views)
Re: Thomson TG789 - wireless connection unuseable
10-04-2012 8:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Jojo
Yes its the one Plusnet supplied.
Chris
Yes its the one Plusnet supplied.
Chris
Message 3 of 7
(724 Views)
Re: Thomson TG789 - wireless connection unuseable
11-04-2012 10:11 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Chris,
Have you tried setting the wireless encryption to WPA rather than WPA2?
Jojo
Have you tried setting the wireless encryption to WPA rather than WPA2?
Jojo
Message 4 of 7
(724 Views)
Re: Thomson TG789 - wireless connection unuseable
22-04-2012 12:17 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi Jo tried changing - made no difference . still no Wi Fi.
Message 5 of 7
(724 Views)
Re: Thomson TG789 - wireless connection unuseable
22-04-2012 10:06 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
i had one of the plusnet modems not good at all mate get yourself another
Message 6 of 7
(724 Views)
Re: Thomson TG789 - wireless connection unuseable
23-04-2012 2:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi chris11,
Thanks for that. I'll get a new router sent out for you.
Jojo
Thanks for that. I'll get a new router sent out for you.
Jojo
Message 7 of 7
(724 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Thomson TG789 - wireless connection unuseable