Thomson TG585v8 and Sipgate - Plusnet Community

Thomson TG585v8 and Sipgate

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Has anyone managed to get sipgate working through this router? (Just will not register, have tried port forwarding, stun etc)
For some reason it doesn't seem to like sipgate. I have googled and a few other people seem to have reported the same issue, but I thought if there was anyone using it with them they would be in this forum 🙂

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Does it work ok with PlusNet voip ?

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yep...

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I haven't tried it for a bit, so probably not with the latest firmware, but last time I tried it worked with very little work.
Phil

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Posts: 1,571

Sipgate wont work on my nokia e65 n95 n95-8gb n900 siemens 460ip Grandstream GXV3005 or my speedtouch 716wl
It used to work on my grandstream GXP2000 but stopped working 6 months ago.
Sipgate even sent a service message to my nokia n95 once opened it installs all the correct setting for you, but it still would not register. now sipgate wont help anymore.
so i use orbtalk as a backup voip and plusnet for main choice
puddy

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@paxy,
I have a sipgate account I haven't used for a while. I'll check this evening if I can register on my C475IP.
My router's not a TG585 though, but it will check if sipgate is generally ok.

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@paxy,
Sorry , I didn't get chance to check yesterday. Just tried now though, enabled my sipgate account on the C475 and it registered fine.
Router is a 2700HGV though.

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hmmmmm....I have tried everything but sipgate just doesn't seem to like the TG585v7. (I am connecting a Grandstream 2020).
I know my settings are fine on the phone as when I go back to my old router USR9106 it connects immediatly so it has to be a router thing.
Oh well - Looks like I will give up with the free plusnet router and have to buy another one....
Thanks for all the help.

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Have you tried disabling the SIP ALG on the TG585 ? Not sure how you do it but you probably need to get in using Telnet and use the CLI.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

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hmmm...This seems beyond what I could do 🙂
I have really given up on this router now - not sure why it has a dislike for Sipgate but I am at a loss to get it working.
I guess I will just have to buy another router....any suggestions?!
gigabit...needs to work with plusnet and sipgate....wireless n......

Posts: 6

Try this thread:
http://community.plus.net/forum/index.php/topic,88185.0.html
telnet the ALG connection to OFF seems to let the phone register sipgate, not difficult.