Thomson TG585 v8 slow
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- Thomson TG585 v8 slow
Thomson TG585 v8 slow
21-01-2013 3:46 PM
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Re: Thomson TG585 v8 slow
21-01-2013 5:23 PM
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I've checked your line and can see the difference in the speeds you've had. It looks like there is a bit of noise on your downstream at the moment.
Can you try the TG585 with an alternative micro-filer and let me know how you get on?.
Re: Thomson TG585 v8 slow
21-01-2013 6:00 PM
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The other difference I noticed is that the TG585 always reports higher downstream SN margin values than the ST546.
Re: Thomson TG585 v8 slow
22-01-2013 10:22 AM
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I've sent you out a new router to try, let me know how you get on with it. You should receive it in the next few days.
Re: Thomson TG585 v8 slow
22-01-2013 10:28 AM
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Re: Thomson TG585 v8 slow
22-01-2013 1:00 PM
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Dominic
Re: Thomson TG585 v8 slow
22-01-2013 1:13 PM
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Re: Thomson TG585 v8 slow
22-01-2013 1:59 PM
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Re: Thomson TG585 v8 slow
22-01-2013 2:58 PM
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It's from when you first signed up in March and received one of our routers, so come this March the deferred contract expires. You do have the option of paying upfront for it but this way works out financially better for you.
Re: Thomson TG585 v8 slow
22-01-2013 5:49 PM
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Thanks, it's now changed on my account from "deferred hardware £40 (upon cancellation)" to "deferred hardware £0 (upon cancellation)". Your system is mysterious, but I'm happy to incur a liabliity of £0 Thanks for your help.
In the meantime I've plugged in my old router again and ip profile is back up to 4Mbps, so it definitely looks like the the TG585 router is the problem.
Re: Thomson TG585 v8 slow
23-01-2013 9:03 AM
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Re: Thomson TG585 v8 slow
29-01-2013 5:47 PM
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Thanks again.
Re: Thomson TG585 v8 slow
30-01-2013 10:36 AM
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