Technicolour TG582n
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Technicolour TG582n
Technicolour TG582n
14-07-2018 4:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I have a Technicolour TG582n Router from Plusnet on an Ethernet and Wifi service to 4 computers. One of them running windows 10 keeps dropping out from the internet. The error message says it cannot contact the DNS server. I have tried many things on this computer to rest this but the only solution seems to be to switch off and back on the TG582n router.
I notice that the Ethernet and Internet lights are continually flashing.
Does this mean I have a problem with this TG582n router?
I notice elsewhere that firmware updates for this router are no longer provided.
Re: Technicolour TG582n
14-07-2018 5:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Look at my original topic where we bottomed out the issue - post 100 is where we identified a mitigation https://community.plus.net/t5/Broadband/198-18-1-x-address-problems/m-p/1171271#M279937
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page