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Technicolor TG582n router firmware update required

stuntlyd4
Newbie
Posts: 7
Registered: ‎20-01-2015

Technicolor TG582n router firmware update required

My TG582n router needs update for firmware but my PC is currently unavailable. Could the staff please update it for me remotely
23 REPLIES 23
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Technicolor 895gn router firmware update required

Poll removed as it is superfluous
Please check the router type as that isn't one I recognise as being supplied by Plusnet
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: Technicolor 895gn router firmware update required

From looking at your account you appear to be using a TG582n?
I'll need to have a word with one of the other guys on how to do this for you but I'll update this thread when I know more.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
stuntlyd4
Newbie
Posts: 7
Registered: ‎20-01-2015

Re: Technicolor 895gn router firmware update required

Yes it is the Technicolor TG582n sorry misread it, my fault, changed it now
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: Technicolor TG582n router firmware update required

We can get that done however your connection will be down for about 10 minutes while we do it?
Can you let us know which time is best and then we'll get it arranged
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
stuntlyd4
Newbie
Posts: 7
Registered: ‎20-01-2015

Re: Technicolor TG582n router firmware update required

Anytime around lunchtime will be good for me, say noon 22nd Jan?
a4gom
Newbie
Posts: 1
Registered: ‎21-01-2015

Re: Technicolor TG582n router firmware update required

Any chance you could update mine as well please?
TG582n with 8.C.M.0
Anytime during the day is fine.
Many thanks
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Technicolor TG582n router firmware update required

I'll pass the request on to Matt so he can arrange it at the same time.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: Technicolor TG582n router firmware update required

Thanks for that guys.
I've sent it onto the relevant people and that should get done today.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
stuntlyd4
Newbie
Posts: 7
Registered: ‎20-01-2015

Re: Technicolor TG582n router firmware update required

Thankyou
This should help the upload speed be in its normal speed
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: Technicolor TG582n router firmware update required

@stuntlyd4
Your upload speed being slow is actually because its capped.
I've placed a order to uncap it which will complete tomorrow and should increase that for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Topov81
Hooked
Posts: 9
Registered: ‎20-03-2015

Re: Technicolor TG582n router firmware update required

Hi, I'm intrigued by this thread. What does the latest firmware update contain... just vulnerability/stability fixes or new functionality ?
I'm looking for a way of applying time-based access restrictions, ideally on a per-device basis.
Townman
Superuser
Superuser
Posts: 22,920
Thanks: 9,537
Fixes: 158
Registered: ‎22-08-2007

Re: Technicolor TG582n router firmware update required

Hi Topov81,
Welcome to the forums.
I cannot give you chapter and verse on 10.2.2.B features, but the headlines are improved xDSL stability (I'm on 248 days) and (as you've mentioned it) hour by hour access restrictions per device.
I'm sure there are other things too.  Wink

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Topov81
Hooked
Posts: 9
Registered: ‎20-03-2015

Re: Technicolor TG582n router firmware update required

Thanks for the reply Townman.  Should I look into updating the firmware myself or would you recommend PlusNet doing it remotely (the earlier posts suggest this is possible) ?
My only concern is knowing exactly which one to use. I currently have 8.4.4.J which according to the page below is the latest for my TG582n router, unless of course I can use the TG582n-PS firmware.
http://products.plus-payh.co.uk/firmware/
ejs
Aspiring Hero
Posts: 5,442
Thanks: 631
Fixes: 25
Registered: ‎10-06-2010

Re: Technicolor TG582n router firmware update required

Does your 582n have a USB port?