cancel
Showing results for 
Search instead for 
Did you mean: 

Technicolor Gateway

jedi
Dabbler
Posts: 18
Thanks: 6
Registered: ‎11-04-2016

Technicolor Gateway

Why do I all of a sudden get this come up:

Capture.PNG

In the last hour it has popped up 3 times, when it does I lose the page that I was logged into.

2 REPLIES 2
jab1
Legend
Posts: 16,815
Thanks: 5,339
Fixes: 248
Registered: ‎24-02-2012

Re: Technicolor Gateway

Most likely reason is that your router has resycned, which probably means you have connection problem. If it isn't too late.log into the router and take snapshot of the logs and post them on here. Someone may be able to advise you further after looking at the logs.

John
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Technicolor Gateway

As @jab1 suggests, this can happen if the line is disconnecting frequently.

 

It looks like your connection has stablised since the post, if you start having issues again I'd advise getting this reported to us as a fault at https://faults.plus.net

 

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.