Taking the piddle now - How long does it take for a ticket to appear?
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Taking the piddle now - How long does it take for a ticket to appear?
27-02-2014 4:33 PM
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cheers
Re: How long does it take for a ticket to appear?
27-02-2014 4:45 PM
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I would think within 5 minutes.
Re: How long does it take for a ticket to appear?
27-02-2014 4:49 PM
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Re: How long does it take for a ticket to appear?
27-02-2014 4:57 PM
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Re: How long does it take for a ticket to appear?
27-02-2014 5:06 PM
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Re: How long does it take for a ticket to appear?
27-02-2014 5:11 PM
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I've chased this up for you and spoken to the agent and he has now raised Ticket: 81957175 detailing your conversation with him. Apologies for the delay in this being created. This has now been fedback internally to ensure this doesn't happen again in the future. Apologies for any inconvenience caused by this.
Re: How long does it take for a ticket to appear?
27-02-2014 5:12 PM
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I do sometimes wonder why I bother referring people as its always this much hassle.....
Re: How long does it take for a ticket to appear?
27-02-2014 5:13 PM
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Re: How long does it take for a ticket to appear?
27-02-2014 5:16 PM
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I have looked and the ticket is closed.
this is what it states. I know you cant post agents names but in this case this isn't the name the agent gave me so I have no idea what the hell is going on.
Over to you Chris/Linn?????????
"Kind regards,
[mremoved]
[Internal Note]
EU called to say that he wanted to access another account i informed him that we would need to speak to account holder.
Informed him of referrals procedure and that the tickets team that deal with this will look into this. "
I am now pretty damn annoyed, like I said in an earlier post, I have this every time I refer someone. It almost feels like its Plus Net policy to save them having to pay people for referring. I will now go away and count to 10 and calm down
jim:csa
Re: How long does it take for a ticket to appear?
27-02-2014 5:19 PM
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The ticket should be closed as it is not required to be open. This ticket was created separately to the already open ticket on your account regarding referrals.
Re: Taking the piddle now - How long does it take for a ticket to appear?
27-02-2014 5:27 PM
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Re: Taking the piddle now - How long does it take for a ticket to appear?
27-02-2014 6:20 PM
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Re: Taking the piddle now - How long does it take for a ticket to appear?
03-03-2014 4:15 PM
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Again, I'm sorry for any inconvenience caused by this.
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- Taking the piddle now - How long does it take for ...