TG585 Connecting to Windows 7 Laptop
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TG585 Connecting to Windows 7 Laptop
14-08-2010 12:45 PM
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I am having toruble connecting my plusnet TG585 v7 to a new windows 7 laptop. I know the laptop is fine as I have connected it to 2 other routers without issue.
It just keeps telling me that the PIN is wrong (it doesn't - I have double checked I am entering the right one)
It just keeps telling me that the securtiy key mismatch (it doesn't - I have double checked I am entering the right one)
I have upgraded the router to firmware 8.2.23.0
Any ideas?
PS In the past I have also tried to connect SIPGATE via this router and that seems to fail as well.
Re: TG585 Connecting to Windows 7 Laptop
14-08-2010 12:56 PM
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Can you check the security setting on the laptop - I think the router default is WPA but you can check that
Have you set the router to accept new stations - I seem to remember that you need to press a button on the front which allows connection for a limited time
Re: TG585 Connecting to Windows 7 Laptop
14-08-2010 1:11 PM
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I have also tried setting to WPA only and WPA2 only but it still makes no difference.
Re: TG585 Connecting to Windows 7 Laptop
14-08-2010 4:00 PM
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8.2.6.5 does work but my router told me I was downgrading!
Still no sipgate though.
I have come to the conclusion that either this router or the firmware are not fit for purpose and will be looking for a new one which I am guessing I will need to spend some real money on rather than just postage...
🙂
Re: TG585 Connecting to Windows 7 Laptop
14-08-2010 4:35 PM
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Re: TG585 Connecting to Windows 7 Laptop
14-08-2010 4:36 PM
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Re: TG585 Connecting to Windows 7 Laptop
14-08-2010 4:48 PM
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Re: TG585 Connecting to Windows 7 Laptop
14-08-2010 4:58 PM
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Must admit I did have problems as I was trying to link this laptop (Thinkpad T41) , which I use most, running XPPro and a pcmcia wireless card and my Toshiba running Win7.
Under Win7 the drop down security list didn't include WPA-PSK that comes up under XPPro.
Quote Broadcast Network Name: Yes
Allow New Devices: New stations are allowed (automatically)
Security Mode: WPA-PSK
WPA-PSK Preshared Key:
WPA-PSK Encryption: TKIP+AES
WPA-PSK Version: WPA+WPA2
Re: TG585 Connecting to Windows 7 Laptop
14-08-2010 5:05 PM
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Re: TG585 Connecting to Windows 7 Laptop
15-08-2010 12:34 AM
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you said your trying to connect to sipgate do you mean their voip service ? did you know plusnet have their own voip service? depending on which package your on you get free minutes every month I get 240 minutes free.
depending on what router you have i can supply the settings if you want to use plusnet voip!!!
puddy
Do you have a nokia mobile phone?
Re: TG585 Connecting to Windows 7 Laptop
15-08-2010 1:06 AM
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Jojo
Re: TG585 Connecting to Windows 7 Laptop
15-08-2010 5:07 PM
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Solution was that once router was runnig 8.2.6.5 it connected without problems (no changes to laptop at all).
This was not router specific as I tried another plusnet router (same model) connected on a family members plusnet line and found exactly the same results.
Re: TG585 Connecting to Windows 7 Laptop
16-08-2010 11:09 AM
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Re: TG585 Connecting to Windows 7 Laptop
17-08-2010 7:32 PM
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Re: TG585 Connecting to Windows 7 Laptop
17-08-2010 7:38 PM
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- Re: TG585 Connecting to Windows 7 Laptop