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TG582n FTTC address filtering kills router

ftd
Newbie
Posts: 1
Registered: ‎07-02-2013

TG582n FTTC address filtering kills router

Hi
If I enable address based filtering (parental control) my browsing becomes unusable, sites timeout etc.
I've disabled the option and i'm back up to speed, but after doing some tests,
  i.e. removed all the addresses and tick the 'enable box' and allow unknown sites (effectively enabled with no sites blacklisted).
my speeds drop considerably . this seems to happen regardless of the amount of blacklisted sites.
I've had a good search of the forums but not found this particular issue.
Heres the Technicolor details, maybe someone has a fix (other than use something like openDNS)?
Software Release: 8.C.M.0
Software Variant: DG
Boot Loader Version: 1.0.5
Product Code: 3684778B
Board Name: DANT-T

thanks
FTD
2 REPLIES 2
Plusnet Help Team
Plusnet Help Team
Posts: 14,875
Thanks: 401
Fixes: 113
Registered: ‎27-04-2007

Re: TG582n FTTC address filtering kills router

Hi there,
I've not heard of this causing such an issue before to be honest.
I'd try factory resetting the router then re-applying the filters.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Community Veteran
Posts: 1,868
Thanks: 105
Fixes: 7
Registered: ‎21-01-2013

Re: TG582n FTTC address filtering kills router

From "customer release note , main track slotted release R8.4.3"
http://www.technicolorbroadbandpartner.com/getfile.php?id=7446
"Services - Parental Control / Web Site Filtering
Using Parental Control, i.e. URL-based, or content-based filtering, negatively impacts the Technicolor Gateway
download performance."
Looks like it's still not fixed on 8.C.M.O
Opendns may be a better option for your web filter.
http://npr.me.uk/webfilter.html