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T/Storms reduced my speed, help PN.

godsell4
Rising Star
Posts: 3,366
Thanks: 15
Registered: ‎06-04-2007

T/Storms reduced my speed, help PN.

Hi,
There were Thunderstorms in my area yesterady afternoon, it blipped my line down to 160kb/s!
PN, now have me on a 250kb/s profiles, I am connected at 2Mb now ... could a kindly PN member of staff please adjust my profile? I am working from home today and VPN at these speeds is not fun. Sad
SW.
--
3Mb FTTC
https://portal.plus.net/my.html?action=data_transfer_speed
4 REPLIES 4
James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: T/Storms reduced my speed, help PN.

Morning Smiley
I've changed the profile to 1750Kbps.
godsell4
Rising Star
Posts: 3,366
Thanks: 15
Registered: ‎06-04-2007

Re: T/Storms reduced my speed, help PN.

much oblidged.  Wink
--
3Mb FTTC
https://portal.plus.net/my.html?action=data_transfer_speed
scootie
Grafter
Posts: 4,799
Thanks: 1
Registered: ‎03-11-2007

Re: T/Storms reduced my speed, help PN.

james can you reduce my noise margin back down to 12db from 15db after yestradays thunder storms  Grin
Neilski
Grafter
Posts: 46
Registered: ‎24-05-2009

Re: T/Storms reduced my speed, help PN.

Quote from: Jameseh
I've changed the profile to 1750Kbps.
Holy smoke, a reply (+ action) in 3 minutes!?  Wow.
It's quicker to come on here than to raise a ticket?  Smiley