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Sync speed slowing down
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Sync speed slowing down
25-06-2008 7:13 PM
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Since I switched to max my ADSL line was giving a rock steady 4.5Mbps / 445Kbps connection. Over the last month or so the modem connections speeds have been slowly dropping and becoming erratic. It has gotten so bad that I took the time to set up a monitor to track the downstream speeds. I moved the router directly onto the master socket about 10 days ago with absolutely no improvement.
Today I saw an all time low. The router connection was dropped up stream and it resynced at under 3Mbps. So that is a 1.5Mps drop for no apparent reason.
I rely on my ADSL line maintaining a half decent speed to work. It appears the speed I can achieve is falling just when my customer's expectations are rising
What the heck is going on and is there anything I can do about it.
[tt]
Max Average Current
4192 kb/s 3976 kb/s 3296 kb/s
3904 kb/s 3682 kb/s 3104 kb/s [/tt]
The upstream speed is always 445Kbps. Throughput is always about right for the speeds the modem has connected at.
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 3000 kbps
DSL connection rate: 448 kbps(UP-STREAM) 3328 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 2138 kbps
Today I saw an all time low. The router connection was dropped up stream and it resynced at under 3Mbps. So that is a 1.5Mps drop for no apparent reason.
I rely on my ADSL line maintaining a half decent speed to work. It appears the speed I can achieve is falling just when my customer's expectations are rising
What the heck is going on and is there anything I can do about it.
[tt]
Max Average Current
4192 kb/s 3976 kb/s 3296 kb/s
3904 kb/s 3682 kb/s 3104 kb/s [/tt]
The upstream speed is always 445Kbps. Throughput is always about right for the speeds the modem has connected at.
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 3000 kbps
DSL connection rate: 448 kbps(UP-STREAM) 3328 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 2138 kbps
Message 1 of 5
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4 REPLIES 4
Re: Sync speed slowing down
26-06-2008 9:23 AM
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Hi msssltd,
sorry to hear that you've got problems, there could be a number of reasons. Are you able to access your router stats? That may help if the problem isn't a simple one.
Carry out some basic checks first. Have you changed anything at your end - ie. changed phones, filters, added any extensions or anything else? Is there any crackling noises on the phone line?
sorry to hear that you've got problems, there could be a number of reasons. Are you able to access your router stats? That may help if the problem isn't a simple one.
Carry out some basic checks first. Have you changed anything at your end - ie. changed phones, filters, added any extensions or anything else? Is there any crackling noises on the phone line?
Message 2 of 5
(382 Views)
Re: Sync speed slowing down
26-06-2008 9:36 AM
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Hiya,
I can see that you've been trying to test the connection from your master socket - thanks for that. Can I ask if you have also tried using either a different filter and or modem/router? It might also help if you can plug your filter and router directly into the test socket as that might help drive up your sync speed a bit too.
Let us know how you get on.
I can see that you've been trying to test the connection from your master socket - thanks for that. Can I ask if you have also tried using either a different filter and or modem/router? It might also help if you can plug your filter and router directly into the test socket as that might help drive up your sync speed a bit too.
Let us know how you get on.
Message 3 of 5
(382 Views)
Re: Sync speed slowing down
26-06-2008 4:34 PM
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Nothing has change inside the premises (particularly). The voice phone is fine.
There have been a number of routers on the line ranging from the cheapest Zyxcel's to pretty expensive Cisco's. The sync speed's vary a little across makes and models but they are all syncing erratically. The router producing the graphs is a brand new Vigor 2820n. A reboot yesterday evening got it up a couple 100K from the 12 o-clock low. My opo rebooted it this morning and it's back up to 3.8Mbps
We are stretched for time at the moment and I could do without the messing around, but I will see if I can get to playing with the filter this evening.
There have been a number of routers on the line ranging from the cheapest Zyxcel's to pretty expensive Cisco's. The sync speed's vary a little across makes and models but they are all syncing erratically. The router producing the graphs is a brand new Vigor 2820n. A reboot yesterday evening got it up a couple 100K from the 12 o-clock low. My opo rebooted it this morning and it's back up to 3.8Mbps
We are stretched for time at the moment and I could do without the messing around, but I will see if I can get to playing with the filter this evening.
Message 4 of 5
(382 Views)
Re: Sync speed slowing down
26-06-2008 4:57 PM
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Best time to re-boot the router is usually morning, when the SNR margin is usually higher. If you can take a look at your router stats and see how it's fluctuating. Don't re-boot the router if the SNRM is lower than when you last rebooted, otherwise your sync speed will drop.
Message 5 of 5
(382 Views)
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