Sync speed dropped from 23 meg to 6 meg
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- Sync speed dropped from 23 meg to 6 meg
Sync speed dropped from 23 meg to 6 meg
07-12-2013 6:39 PM
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The noise margin is 22 so I would assume the line is ok, could there have been a temporary fault that has affected my profile?
Would it be possible to check to see if my router has disconnected a lot in the past 24 hours?
I'm hoping it was some temporary glitch and that the speed will pick back up!
Re: Sync speed dropped from 23 meg to 6 meg
07-12-2013 6:42 PM
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If ADSL, can you please obtain and post your router stats here?
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Re: Sync speed dropped from 23 meg to 6 meg
07-12-2013 6:57 PM
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I think FTTC is due to go live at my exchange this month though so maybe work at the exchange caused some kind of disruption?
Router still reports ADSL2+, I thought it might have gone back a generation on me but apparently not.
Connection Status Connected
Us Rate (Kbps) 1063
Ds Rate (Kbps) 6653
US Margin 8
DS Margin 22
Trained Modulation ADSL2Plus
LOS Errors 0
DS Line Attenuation 3
US Line Attenuation 4
Peak Cell Rate 2507 cells per sec
CRC Rx Fast 0
CRC Tx Fast 0
CRC Rx Interleaved 0
CRC Tx Interleaved 0
Path Mode Fast Path
Re: Sync speed dropped from 23 meg to 6 meg
07-12-2013 7:09 PM
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Something is not right here, if I believe those attenuation figures something is screwy here. The SNRM is very high which implies either there has been a lot of noise or disconnections on the line and the DLM has accordingly moved the target. Have you changed anything recently? New device plugged into the phone line, phones moved, new electrical equipment bought?
Can you down load RouterStats and get a persistent SNRM graph running - would like to know how stable SNRM is during day and night time. Sometime during day light and dry weather, do a controlled restart of the router - log on to the admin page and do a manual disconnect of the PPP session. Wait a few minutes, then. Power down the router. Get a coffee, drink it and then power the router up again. This should avoid the DLM thinking the line has gone flakey again!
You might need to manually connect the PPP session again. If you can do all of this with RouterStats running, you will clearly see any differences between before and after. Hopefully, you will see the SNRM come down and the synch go up - by how much we will need to wait and see. If it sticks where it is, I suggest that you run the BB faults checker at http://faults.plus.net
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Re: Sync speed dropped from 23 meg to 6 meg
07-12-2013 7:14 PM
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Re: Sync speed dropped from 23 meg to 6 meg
07-12-2013 7:21 PM
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Thanks, I'd forgotten that possibility - which is grim for such a short line!
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
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Re: Sync speed dropped from 23 meg to 6 meg
07-12-2013 7:35 PM
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The exchange was upgraded to adsl2+ in January 2012 and my connection has been pretty much solid since then so this has come as a surprise!
No new equipment and nothing that could cause interference as far as I know!
Re: Sync speed dropped from 23 meg to 6 meg
07-12-2013 7:36 PM
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Re: Sync speed dropped from 23 meg to 6 meg
08-12-2013 9:55 AM
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Re: Sync speed dropped from 23 meg to 6 meg
08-12-2013 4:29 PM
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Re: Sync speed dropped from 23 meg to 6 meg
08-12-2013 5:02 PM
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Re: Sync speed dropped from 23 meg to 6 meg
08-12-2013 7:15 PM
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Seem to be getting a loss of sync two or three times quite close together at roughly 1 hour intervals. I'll get hold of another microfilter too just in case.
Re: Sync speed dropped from 23 meg to 6 meg
08-12-2013 8:08 PM
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Re: Sync speed dropped from 23 meg to 6 meg
08-12-2013 8:21 PM
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Does not sound good! Would be good to SNRM graphs.
It would be worth while running the BB fault reporter at faults.plus.net
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Re: Sync speed dropped from 23 meg to 6 meg
08-12-2013 9:58 PM
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