Switching to Plusnet Broadband
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Switching to Plusnet Broadband
08-05-2012 2:38 PM
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I'm due to switch over to Plusnet tomorrow after 12 pm and when I ordered, was told that I may lose connection for an hour or so during the switch over.
My current supplier O2 seem to have cut me off this morning which doesn't seem right to me as thats 36 hours and not what was advised. Anyone know if this is normal or had similar problem???
I just hope this doesn't cause me any issues for tomorrow.
Thanks in advance
Re: Switching to Plusnet Broadband
08-05-2012 2:45 PM
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Welcome to Plusnet and the forums. Do you meant they've cut your broadband off? As long as your phone line is active it should be fine.
Jojo
Re: Switching to Plusnet Broadband
08-05-2012 2:52 PM
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The landline still works ok though.
Re: Switching to Plusnet Broadband
08-05-2012 2:57 PM
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Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Switching to Plusnet Broadband
08-05-2012 3:02 PM
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Re: Switching to Plusnet Broadband
08-05-2012 5:30 PM
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Re: Switching to Plusnet Broadband
08-05-2012 6:37 PM
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Re: Switching to Plusnet Broadband
08-05-2012 10:46 PM
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Re: Switching to Plusnet Broadband
09-05-2012 10:57 AM
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looks like you're up and running. Everything ok?
Jojo
Re: Switching to Plusnet Broadband
09-05-2012 12:26 PM
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Thanks for the advice
Re: Switching to Plusnet Broadband
09-05-2012 2:35 PM
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At swich over nearly 2 years ago it was the very same issue with me. Living just as close to an exchange as yourself. Took a couple of weeks and speed gone up to a very good 16...
So relax for now
An another user Norbee
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