Support ticket closed as can't connect via dial up
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Support ticket closed as can't connect via dial up
15-05-2019 8:52 AM
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What do I do now? What about people who don't have a computer or ethernet port? How do they get to have issues resolved?
Re: Support ticket closed as can't connect via dial up
15-05-2019 10:25 AM
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Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Support ticket closed as can't connect via dial up
15-05-2019 11:51 AM
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Hi there,
Sorry to see there's an issue, we do ask for tests to be done over a network cable if there's a speed issue but it's not essential in some cases.
Don't worry about the ticket as that's definitely still open, I'm testing your line now and will send a reply to it shortly.
It's worth noting that the connection is dropping out fairly frequently which can have an effect on speeds so I'll keep that in mind:
Re: Support ticket closed as can't connect via dial up
15-05-2019 12:20 PM
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I've just added an update to your account, here's a direct link to it: https://www.plus.net/wizard/?p=view_question&id=190156626 - Adam
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