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Support desk response time?
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Support desk response time?
04-02-2015 7:24 PM
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I raised a ticket on Sunday evening (my connection keeps dropping out) but so far no response at all. What's a reasonable time to expect Support team to come back to me?
S.
S.
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Re: Support desk response time?
04-02-2015 7:54 PM
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I would have expected this to have been picked up by now. I have done a few quick tests and can see the problems you are suffering. I've dropped a message to our faults team to ensure it's picked up first thing tomorrow.
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