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Summary of Usage in Previous Months

Lynnpin
Grafter
Posts: 125
Thanks: 8
Registered: ‎31-07-2012

Summary of Usage in Previous Months

Is there any way I can view my previous months usage breakdown?

 

Today I have had a warning I am nearing my 10Gb limit and yet my usage has not been significantly different to usual when I normally use around 5Gb.  It is mostly "web" and "streaming" but the column headed "other" accounts for 24% of my usage and I would like to check this against previous months as I am fairly sure it is not normally this high.

 

I have noticed that the router lights are flashing almost constantly even when I am not doing anything and this is usually what happens when it is downloading something big like Windows updates but it never happens constantly like it is now.

 

Has anyone else noticed this or is it just me?

7 REPLIES 7
azc
Rising Star
Posts: 71
Thanks: 18
Fixes: 1
Registered: ‎16-10-2015

Re: Summary of Usage in Previous Months

To your 1st question : if there is, I can't find it.

You can either track down which devices are generating all the traffic, or,

as all the broadband packages currently offered are unlimited have you considered switching to these (if you are happy to start a new contract)

Lynnpin
Grafter
Posts: 125
Thanks: 8
Registered: ‎31-07-2012

Re: Summary of Usage in Previous Months

No, I can't find anything either. I was hoping someone from Plusnet could tell me.

 

No I don't need any more than 10Gb so I don't want to pay more if it's not required.  My devices are just the same as normal and haven't changed.

Lynnpin
Grafter
Posts: 125
Thanks: 8
Registered: ‎31-07-2012

Re: Summary of Usage in Previous Months

Yes, mine shows the last 3 months but I want to see the breakdown of each month's usage to see what it says under the "Other" heading.

Gel
All Star
Posts: 2,034
Thanks: 235
Fixes: 24
Registered: ‎02-08-2007

Re: Summary of Usage in Previous Months

Browni
Aspiring Hero
Posts: 2,547
Thanks: 963
Fixes: 51
Registered: ‎02-03-2016

Re: Summary of Usage in Previous Months

How does that answer the OP's question?
Ex-Plusnetter now living life in the G,fast lane!
Lynnpin
Grafter
Posts: 125
Thanks: 8
Registered: ‎31-07-2012

Re: Summary of Usage in Previous Months

Yes, I agree.  Not sure how that helps.

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 18,283
Thanks: 5,944
Fixes: 992
Registered: ‎21-04-2017

Re: Summary of Usage in Previous Months

Hi there.

Unfortunately we too can't see your usage breakdown for previous months.

Except the power and broadband lights, it's normal for the lights to flash on the router.

If you're not using your devices when they flash it's possible your router is just responding to network traffic.

Having reviewed your account I've sent you a PM with an offer.

Hope this helps.

 

Anoush

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team