Summary of Usage in Previous Months
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Summary of Usage in Previous Months
28-04-2018 7:09 PM
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Is there any way I can view my previous months usage breakdown?
Today I have had a warning I am nearing my 10Gb limit and yet my usage has not been significantly different to usual when I normally use around 5Gb. It is mostly "web" and "streaming" but the column headed "other" accounts for 24% of my usage and I would like to check this against previous months as I am fairly sure it is not normally this high.
I have noticed that the router lights are flashing almost constantly even when I am not doing anything and this is usually what happens when it is downloading something big like Windows updates but it never happens constantly like it is now.
Has anyone else noticed this or is it just me?
Re: Summary of Usage in Previous Months
28-04-2018 8:08 PM
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To your 1st question : if there is, I can't find it.
You can either track down which devices are generating all the traffic, or,
as all the broadband packages currently offered are unlimited have you considered switching to these (if you are happy to start a new contract)
Re: Summary of Usage in Previous Months
28-04-2018 8:21 PM
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No, I can't find anything either. I was hoping someone from Plusnet could tell me.
No I don't need any more than 10Gb so I don't want to pay more if it's not required. My devices are just the same as normal and haven't changed.
Re: Summary of Usage in Previous Months
28-04-2018 8:35 PM
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Yes, mine shows the last 3 months but I want to see the breakdown of each month's usage to see what it says under the "Other" heading.
Re: Summary of Usage in Previous Months
29-04-2018 11:07 AM
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My current Sheffield based supplier can, as screenshot!
Re: Summary of Usage in Previous Months
29-04-2018 12:03 PM
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Re: Summary of Usage in Previous Months
29-04-2018 12:20 PM
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Yes, I agree. Not sure how that helps.
Re: Summary of Usage in Previous Months
29-04-2018 4:26 PM
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Hi there.
Unfortunately we too can't see your usage breakdown for previous months.
Except the power and broadband lights, it's normal for the lights to flash on the router.
If you're not using your devices when they flash it's possible your router is just responding to network traffic.
Having reviewed your account I've sent you a PM with an offer.
Hope this helps.
Anoush
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