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Suggestions to improve my upload speed

glennburnard
Grafter
Posts: 25
Registered: ‎09-01-2013

Suggestions to improve my upload speed

Hello,
We live in Oldbury which is not exactly in the middle of nowhere. Unfortunately Openreach are asking us to pay 11k if they are to consider upgrading our cabinet to fiber. (As it is not part of their commercial roll out plan).
The plusnet internet reliability has been great thus far, I know that my upload is uncapped and I get 0.8Mb up. But in all honesty that is just not enough for uploading to YouTube or streaming on twitch.
As fiber is not an option and the upload is already uncapped, is there any other way where my upload could be improved (I don't mind paying, as long as it is nothing ridiculous as 11k).
Thanks,
22 REPLIES 22
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Suggestions to improve my upload speed

Do the BDUK plans not reach you? Check on your local authority website.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
glennburnard
Grafter
Posts: 25
Registered: ‎09-01-2013

Re: Suggestions to improve my upload speed

We'll there has been no solid plans around that, our exchange broadwell was just fiber enabled but nothing planned for the green cabinet, anywhere I can check for Bduk local plans?
jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Suggestions to improve my upload speed

Find your LA on this list: http://www.superfast-openreach.co.uk/rural-broadband/
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
glennburnard
Grafter
Posts: 25
Registered: ‎09-01-2013

Re: Suggestions to improve my upload speed

It is Sandwell , but not on the list anymore :-S
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Suggestions to improve my upload speed

It can be improved but only if you are close to the exchange
What are your present router stats - noise margin, speeds and attenuation
glennburnard
Grafter
Posts: 25
Registered: ‎09-01-2013

Re: Suggestions to improve my upload speed

How can I get you this information?
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Suggestions to improve my upload speed

glennburnard
Grafter
Posts: 25
Registered: ‎09-01-2013

Re: Suggestions to improve my upload speed

Link Information
Uptime: 4 days, 21:07:27
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 976 / 16.350
Data Transferred (Sent/Received) [GB/GB]: 1,49 / 1,99
Output Power (Up/Down) [dBm]: 12,1 / 21,0
Line Attenuation (Up/Down) [dB]: 14,5 / 29,0
SN Margin (Up/Down) [dB]: 6,1 / 6,3
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / TSTC
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 6.283 / 2
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 10.578 / 10.356
HEC Errors (Up/Down): 7.062 / 74.396
glennburnard
Grafter
Posts: 25
Registered: ‎09-01-2013

Re: Suggestions to improve my upload speed

Any good?
I also added speedtest picture thingy
http://www.speedtest.net/result/3152563877.png
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Suggestions to improve my upload speed

With those speeds you could try Annex M http://www.plus.net/support/broadband/speed_guide/upload_speeds.shtml which costs £10 plus Vat per month  - note that it is also available on Domestic Products which can give you up to 2,500kbps
This is what happened when they put me on it by accident to see if a domestic product could get it
http://community.plus.net/forum/index.php/topic,120275
glennburnard
Grafter
Posts: 25
Registered: ‎09-01-2013

Re: Suggestions to improve my upload speed

and how can i go about ordering that? and if it doesnt add the required benefit is there a way of cancelling it?
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Suggestions to improve my upload speed

Following the link at the bottom of the guide
Probably here https://www.plus.net/wizard/?p=wizard&page=22883&wizard_id=38 but it is quite possible this will hit a brick wall as it certainly isn't normal for a non business user to request it
I suggest waiting until Monday for the team to come on the forums - I will flag this up for action
glennburnard
Grafter
Posts: 25
Registered: ‎09-01-2013

Re: Suggestions to improve my upload speed

Thank you that would be much appreciated.
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Suggestions to improve my upload speed

If you want Annex M, it's £10 +VAT per month (you'll be charged a pro-rata amount if it's added partway through a month) and we can remove it at the end of the billing month if you don't want it anymore.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.