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Suggest trial of fixed Plusnet Profile

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Community Veteran
Posts: 4,927
Thanks: 143
Fixes: 25
Registered: ‎14-07-2009

Suggest trial of fixed Plusnet Profile

I would like to suggest that Plusnet trial a fixed download speed profile ("Current Line Speed") and volunteer myself for such a trial.  The purpose of the proposed trial is to avoid the continual need to request Plusnet lift one's profile (for those few of us Plusnet clients who are in the know about profiles).  To achieve this, one's profile would therefore be fixed at one's top 'score'.  I fully appreciate that under the wrong circumstances that would mean that one would not enjoy the benefits of Plusnet's clever traffic prioritization, but I have concluded that such circumstances rarely if ever arise for me, personally.  However I undertake to report any difficulties I encounter so the success or otherwise of the trial could be evaluated.     
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Posts: 17,723
Thanks: 598
Fixes: 168
Registered: ‎05-04-2007

Re: Suggest trial of fixed Plusnet Profile

We're looking at a number of different ways to fix the problem ranging from fixing the current iteration of the script (which we are doing), through to other ways of getting and updating the profiles. I'll pass on your feedback but I can't see us implementing this suggestion quickly.
If this post resolved your issue please click the 'This fixed my problem' button

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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Community Veteran
Posts: 4,927
Thanks: 143
Fixes: 25
Registered: ‎14-07-2009

Re: Suggest trial of fixed Plusnet Profile

No offence, Chris, but based on the time that has gone by whilst Plusnet have failed to find a solution to this particular problem, I cannot see Plusnet implementing this suggestion quickly either.