Sub-standard performance on Pro/PAYG

[#1]

you need to do a bt speedtest to show if this is a PN or Exchange congestion issue, are you in one of the many snow bound locations which would mean many people at home on the internet leading to exchange congestion?

[#2]

I'm a pro user and my speed has been poor for nearly 2 days... I usually get 6000kbps but I'm getting 1000-3000kbps at the mo (see BT test results below)...
Download speedachieved during the test was - 2230 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :7616 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6500 Kbps

[#3]

Same here http://community.plus.net/forum/index.php/topic,82282.0.html  getting really annoying now I tried on 4 different gateways last night and am totally fed up, ironically I didnt have problems when everyone else did, mine must have been delayed.
I have an illness whereby I need to sleep at night in order to function in the daytime so this is playing hell with my health at the moment having to gateway hop into the early hours so it looks like I'll have to move on as I can't carry on like this  
details for  info weather bright sunny and no snow or freezing cold I grant you but a great day, no exchange congestion
Download speedachieved during the test was - 4550 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps
 (so which one is right)
Estimated line speed:
8 - Checked on 2009-08-17 10:44:58
Current line speed:
7150
 Currently connected to pcl-ag04 but will most probably have to hop later
DSL Type: G.992.1 annex A

Bandwidth (Up/Down) [kbps/kbps]: 448 / 8,128

Data Transferred (Sent/Received) [kB/kB]: 0.00 / 0.00

Output Power (Up/Down) [dBm]: 11.5 / 17.5

Line Attenuation (Up/Down) [dB]: 9.0 / 15.0

SN Margin (Up/Down) [dB]: 20.0 / 11.5

Vendor ID (Local/Remote): TMMB / ALCB

Loss of Framing (Local/Remote): 0 / 0

Loss of Signal (Local/Remote): 0 / 0

Loss of Power (Local/Remote): 0 / 0

Loss of Link (Remote): 0

Error Seconds (Local/Remote): 0 / 0

FEC Errors (Up/Down): 0 / 0

CRC Errors (Up/Down): 0 / 33

HEC Errors (Up/Down): 0 / 25

Wait till 1am and I'll be lucky to see 2mbps

[#4]

Quote from: buffyrat

... I usually get 6000kbps but I'm getting 1000-3000kbps at the mo (see BT test results below)...

which shows you have an exchange congestion problem, you would get a similar result with any ISP like PN that use BT for their ADSL connections.

[#5]

Does it? Great, fair enough... but could you enlighten me as to how you deduce that from these results?
dick:quote

[#6]

so did this one ever get resolved, i dropped out the loop with a line fault, my speed and profile is back to normal according to bt speed test, ie 8128/7150 download but my speed and pings still go to pieces during the evening. i have seen a 7000 download and a 1500 download in a 12 hour period which is the same as its been for ages

[#7]

Before midnight getting over 6mbps after getting so it looks like a capacity issue

[#8]

i think mine starts going to bits around 6pm and then right through, it must just be the same as everyone gets which is traffic congestion, too many cars, not enough road

[#9]

Quote from: buffyrat

... how you deduce that from these results?

The BT speedtester is a speed test of data transfer over the BT network itself, so removing PN from the equation for a moment. If the BT speedtest gave a good result but a speedtest.net  test gave a poor or very different result it could indicate a PN problem.

[#10]

Quote from: godsell4

The BT speedtester is a speed test of data transfer over the BT network itself, so removing PN from the equation for a moment. If the BT speedtest gave a good result but a speedtest.net  test gave a poor or very different result it could indicate a PN problem.

I never realised that... obvious now I think about. Thanks for that 

[#11]

If you are connected using your usual login it still goes over the Plusnet network - but PN put it in to the highest priority queue. Only if you use the BT test login does it completely avoid the PN network.

[#12]

Jelv's correct, it only misses our network completely if the speedtester asks you to go through and do the second test logged in as a BT test user.

[#13]

Bit of a difference between the early hours and now

[#14]

Doesn't look like this has been resolved yet? I'm PAYG, plusdsl.net so pretty miffed that my download speed has shrunk (surely not completely due to thecold?) Stats "before" and "after" :
BEFORE
25/11/2009 20.57
Mode G.dmt Line State Show Time
Latency Type Interleave Line Up Time Duration 78:22:55:42
Line Coding Trellis Off Line Up Count 1


Statistics Downstream Upstream
Line Rate 3808 Kbps 448 Kbps
Attainable Line Rate 4224 Kbps 964 Kbps
Noise Margin 7.8 dB 19.0 dB
Line Attenuation 50.0 dB 29.0 dB
Output Power 11.9 dBm 18.9 dBm

Interface Received Transmitted
Bytes Packets Errors Drops Bytes Packets Errors Drops
Ethernet 981,380,714 4,631,353 0 0 1,216,609,885 20,526,006 0 0
USB 0 0 0 0 0 0 0 0
Wireless 522,245,536 2,455,670 0 0 3,279,558,164 8,125,933 951 0
WAN 2,477,883,282 4,605,541 806 806 740,214,745 4,472,653 325 0

BT Speedtest
Download speedachieved during the test was - 2583 Kbps Additional Information:
For your connection, the acceptable range of speeds Your DSL Connection Rate :3808 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
is 600-7150 Kbps. IP Profile for your line is - 3000 Kbps
My Broadband speed test
Today 14:21 3242 kbps (405kB/s) 255 kbps (31.9kB/s)
Line Rate 3500
Tuesday 5th Jan
My Broadband speed test
Today 20:59 2732 kbps (342kB/s) 366 kbps (45.8kB/s
[tr][td]
07/01/2010 18.07 So where did my bandwidth go?
Status > ADSL Line

Line Mode G.dmt Line State Show Time
Latency Type Interleave Line Up Time Duration 01:21:00:59
Line Coding Trellis Off Line Up Count 9


Statistics Downstream Upstream
Line Rate 1856 Kbps 448 Kbps
Attainable Line Rate 2048 Kbps 992 Kbps
Noise Margin 9.0 dB 19.0 dB
Line Attenuation 48.5 dB 28.0 dB
Output Power 11.9 dBm 17.5 dBm

Interface Received Transmitted
Bytes Packets Errors Drops Bytes Packets Errors Drops
Ethernet 1,503,475,868 7,205,188 0 0 4,111,351,721 31,936,998 0 0
USB 0 0 0 0 0 0 0 0
Wireless 755,551,190 3,642,696 0 0 632,220,514 12,541,222 1,551 0
WAN 50,126,878 132,761 0 0 25,812,314 139,980 0 0
My Broadband speedtest
Today 18:14 1152 kbps (144kB/s) 369 kbps (46.1kB/s) Current line speed: Today 21:37 1132 kbps (142kB/s) 284 kbps (35.5kB/s
1250
09/01/2010
BT Test result FAQ

Download  Speed
1098 Kbps

0 Kbps 2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 1098 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :1856 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 1250 Kbps
My Broadband


Today 18:16 1310 kbps (164kB/s) 372 kbps (46.5kB/s)
Exchange is "Green"
You are currently connected to the "Telehouse East, Juniper 3" gateway. This gateway is sometimes known as pte-ag1.
Before Christmas I probably had the best speed/response since moving to MK over 2 years ago. What happened?

[#15]

This is nothing to do with the subject being discussed in this topic because your IP Profile has gone down significantly. This topic is where although syncing at normal speeds and being able to get normal speeds at some times, during other times speeds are much reduced.
You have a problem with your connection to the exchange and your current sync speed indicates it is an ongoing issue. I suggest you start a separate topic giving the stats reported by the router and we'll help you work through it.