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Stuck PlusNet Profile
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Stuck PlusNet Profile
17-02-2012 10:31 AM
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Hi
Can a PlusNet support person unstick my profile please. It's been on 2.3 Mbps for some weeks now despite a higher BT profile, 2.54Mbps at present.
Many thanks
Hugh
Can a PlusNet support person unstick my profile please. It's been on 2.3 Mbps for some weeks now despite a higher BT profile, 2.54Mbps at present.
Many thanks
Hugh
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Re: Stuck PlusNet Profile
17-02-2012 12:00 PM
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Hi Hugh,
I have raised your profile to 2500 to allow for your new BT IP profile. This should take effect shortly.
Jojo
I have raised your profile to 2500 to allow for your new BT IP profile. This should take effect shortly.
Jojo
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Re: Stuck PlusNet Profile
17-02-2012 2:00 PM
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Thanks Jojo
That's taken effect already!
Hugh
That's taken effect already!
Hugh
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Re: Stuck PlusNet Profile
17-02-2012 3:24 PM
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No worries, any time
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