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Stuck IP profile?

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Dabbler
Posts: 12
Registered: ‎04-02-2011

Stuck IP profile?

Just checked my router stats to find my router is synched at 12,052 (on 21CN), however the PN speed profile has been sitting at 5.2Mb for a few weeks now.
Does this mean it's stuck, or will it eventually increase my line speed?
Should I raise a support ticket?
I only noticed the problem with my speed when I was using BBC iPlayer HD which started to buffer which it has never done previously.

DSL Type: G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 1,140 / 12,052
Bandwidth (Up/Down) [kbps/kbps]: 443 / 12,184
Data Transferred (Sent/Received) [MB/MB]: 4.58 / 46.30
Output Power (Up/Down) [dBm]: 12.0 / 20.0
Line Attenuation (Up/Down) [dB]: 8.0 / 21.0
SN Margin (Up/Down) [dB]: 28.0 / 12.0
2 REPLIES 2
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Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: Stuck IP profile?

Hi gavin11,
I have raised your profile to 10700 to allow for your new BT IP profile. This should take effect shortly.
Jojo Smiley
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Dabbler
Posts: 12
Registered: ‎04-02-2011

Re: Stuck IP profile?

Perfect, now getting speedtests in excess of 10Mb and iPlayer HD is working perfectly.. thanks Jojo ! Smiley