Strange broadband 'interruptions' - Anybody else having similar issues?

[#1]

You are currently connected to the gateway known as pcl-ag01.
Tracing route to www.bbc.net.uk [212.58.244.68]
over a maximum of 30 hops:
  1    50 ms    98 ms    98 ms  dsldevice.lan [192.168.1.254]
  2    14 ms    13 ms    14 ms  lo0-central10.pcl-ag01.plus.net [195.166.128.182]
  3    16 ms    15 ms    15 ms  link10-central10.pcl-gw02.plus.net [84.93.249.18]
  4    38 ms    37 ms    37 ms  xe-0-2-0.pcl-cr02.plus.net [212.159.1.2]
  5  179 ms  180 ms  184 ms  ae2.pcl-cr01.plus.net [195.166.129.6]
  6  172 ms  176 ms  201 ms  ae1.ptw-cr01.plus.net [195.166.129.0]
  7    67 ms    66 ms    66 ms  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
  8    *        *        *    Request timed out.
  9    *        *        *    Request timed out.
10  186 ms  185 ms  188 ms  ae0.er01.telhc.bbc.co.uk [132.185.254.109]
11    45 ms    43 ms    42 ms  132.185.255.148
12  247 ms  248 ms  248 ms  bbc-vip113.telhc.bbc.co.uk [212.58.244.68]
Trace complete.
Tracing route to www.bbc.net.uk [212.58.244.68]
over a maximum of 30 hops:
  1    90 ms    98 ms    98 ms  dsldevice.lan [192.168.1.254]
  2    15 ms    13 ms    13 ms  lo0-central10.pcl-ag01.plus.net [195.166.128.182]
  3    15 ms    15 ms    16 ms  link10-central10.pcl-gw02.plus.net [84.93.249.18]
  4    47 ms    44 ms    46 ms  xe-0-2-0.pcl-cr02.plus.net [212.159.1.2]
  5  193 ms  192 ms  202 ms  ae2.pcl-cr01.plus.net [195.166.129.6]
  6  186 ms  188 ms  206 ms  ae1.ptw-cr01.plus.net [195.166.129.0]
  7    36 ms    38 ms    36 ms  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
  8    *        *        *    Request timed out.
  9    *        *        *    Request timed out.
10  194 ms  194 ms  197 ms  ae0.er01.telhc.bbc.co.uk [132.185.254.109]
11    46 ms    48 ms    47 ms  132.185.255.148
12  195 ms  196 ms  196 ms  bbc-vip113.telhc.bbc.co.uk [212.58.244.68]
Trace complete.
Tracing route to www.bbc.net.uk [212.58.244.68]
over a maximum of 30 hops:
  1    47 ms    98 ms    98 ms  dsldevice.lan [192.168.1.254]
  2    14 ms    13 ms    13 ms  lo0-central10.pcl-ag01.plus.net [195.166.128.182]
  3    15 ms    15 ms    16 ms  link10-central10.pcl-gw02.plus.net [84.93.249.18]
  4    90 ms    26 ms    28 ms  xe-0-2-0.pcl-cr02.plus.net [212.159.1.2]
  5  184 ms  189 ms  188 ms  ae2.pcl-cr01.plus.net [195.166.129.6]
  6  185 ms  184 ms  184 ms  ae1.ptw-cr01.plus.net [195.166.129.0]
  7    29 ms    29 ms    28 ms  kingston-gw.thdo.bbc.co.uk [212.58.239.6]
  8    *        *        *    Request timed out.
  9    *        *        *    Request timed out.
10  215 ms  214 ms  214 ms  ae0.er01.telhc.bbc.co.uk [132.185.254.109]
11    30 ms    27 ms    27 ms  132.185.255.148
12  192 ms  190 ms  192 ms  bbc-vip113.telhc.bbc.co.uk [212.58.244.68]
Trace complete.

[#2]

Ok. that is bad.
I've called out a network guy to take a look, but something in our network is causing latency there!

[#3]

If you take a look at the TBB monitor now it's worse.
Thanks for the help Kelly. Do remember it's a Friday evening and you are (probably) at home. Have a beer and put your feet up 

[#4]

I'm drinking port, from a fancy wine glass, with Mock the Week running from raspbmc on my Pi, while chatting to Tommo and Matt from operations to fix this

[#5]

Drunk in charge of a keyboard :mand:

[#6]

Post modified, reply deleted 

[#7]

Quote from: Kelly

I'm drinking port, from a fancy wine glass, with Mock the Week running from raspbmc on my Pi, while chatting to Tommo and Matt from operations to fix this

Planning on putting raspbmc on one of my rPi's next week. I had openelec on one which kind of worked ok before it ate its own filesystem
90% of my stuff here runs on Linux .....

[#8]

Quote from: Chris

Drunk in charge of a keyboard :mand:

[#9]

Wow, your minimum latency has jumped up: http://www.thinkbroadband.com/ping/share/a7402b9d44b510976fdc05b4e9831c48.html

[#10]

You have been interleaved 

[#11]

The base latency has jumped in the past and then dropped down again.
The spikes are hear again at ~5pm  

[#12]

Update for yesterday evening and today (so far).
Not good

[#13]

We spotted the problems early tonight and got it sorted, hopefully it's back to normal for you now/

[#14]

Was it a system wide issue?
Can't seem to access the PlusNet main/status sites at the moment.
Tell a lie, I can access them. I don't know if my Plusnet Portal bookmarks are old?
https://portal.plus.net
**Edit**
Ignore the above, I couldn't access the pages as I had yet another spike that stopped all traffic

[#15]

I am having performance issues with my FTTP connection (if this is related).