Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Stogi: Constant Disconnects.
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Stogi: Constant Disconnects.
Stogi: Constant Disconnects.
07-08-2015 4:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Any more news on this? This is happening to me too. The last week or two, lots of disconnects. As far as I could tell (no disconnects anyway) all was rock solid. So, why now. I have changed nothing my end, already contacted support and yes, I too have to do this fault thing. Thing is, I can't plug into the test socket for three days!! Some of my kit is wired. There must be something going on, no?
Is there anything else I can do, apart from the three day test thing?
adie:green amended thread title
Is there anything else I can do, apart from the three day test thing?
adie:green amended thread title
Message 1 of 8
(981 Views)
7 REPLIES 7
Re: Constant Disconnects.
07-08-2015 4:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just happened again. Sigh. Restarting my router, again..
Message 2 of 8
(718 Views)
Re: Stogi: Constant Disconnects.
07-08-2015 4:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
mod:note
split from other topic for better visibility.
split from other topic for better visibility.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 3 of 8
(718 Views)
Re: Stogi: Constant Disconnects.
07-08-2015 4:21 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Message 4 of 8
(718 Views)
Re: Stogi: Constant Disconnects.
10-08-2015 2:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I can stick in the test socket while you run a test? But, three days is impossible for me. Maybe we've reached the end. The only other thing I'm prepared to try is a new router. Already changed the filter thing. I just don't get these types of problems. Are you sure nothing has changed your end? The exchange? Going to run a quiet line test...
Thanks
Thanks
Message 5 of 8
(718 Views)
Re: Stogi: Constant Disconnects.
10-08-2015 2:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
OK, line sounds quiet. Not like it means much. Heard a little bit of noise, but, I think that was my service restarting, again. Going to give you guys a call.
Message 6 of 8
(718 Views)
Re: Stogi: Constant Disconnects.
10-08-2015 3:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Maybe someone can see something if you can post the stats from your router.
How do you currently connect to the internet - wifi or ethernet cable.
When you say you cant connect the router to the Test socket is how is it connected?
To the outer faceplate plate with a filter or at the end of an extension or something else.
The Radius shows a lot of drops - when you restsrt your router ( what make and model?) do you just switch it off/unplug it
or do a graceful resync using the disconnect facility after logging in to the router
How do you currently connect to the internet - wifi or ethernet cable.
When you say you cant connect the router to the Test socket is how is it connected?
To the outer faceplate plate with a filter or at the end of an extension or something else.
The Radius shows a lot of drops - when you restsrt your router ( what make and model?) do you just switch it off/unplug it
or do a graceful resync using the disconnect facility after logging in to the router
Message 7 of 8
(718 Views)
Re: Stogi: Constant Disconnects.
10-08-2015 4:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The line is still dropping pretty frequently.
I've tested the phone line and it's not showing any faults, doesn't mean there aren't any but none were detected during the test.
A full broadband test was attempted but the line was out of sync at the time.
I'd strongly suggest reporting this to us at https://faults.plus.net
I've tested the phone line and it's not showing any faults, doesn't mean there aren't any but none were detected during the test.
A full broadband test was attempted but the line was out of sync at the time.
I'd strongly suggest reporting this to us at https://faults.plus.net
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 8 of 8
(718 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: Stogi: Constant Disconnects.