Stogi: Constant Disconnects.

[#1]

Any more news on this? This is happening to me too. The last week or two, lots of disconnects. As far as I could tell (no disconnects anyway) all was rock solid. So, why now. I have changed nothing my end, already contacted support and yes, I too have to do this fault thing. Thing is, I can't plug into the test socket for three days!! Some of my kit is wired. There must be something going on, no?
Is there anything else I can do, apart from the three day test thing?
adie:green amended thread title

[#2]

Just happened again. Sigh. Restarting my router, again..

[#3]

mod:note
split from other topic for better visibility.

[#4]

Our tests aren't showing any issues but the connection is dropping as shown below.

We do need you to connect to the test socket before we can investigate further.

[#5]

I can stick in the test socket while you run a test? But, three days is impossible for me. Maybe we've reached the end. The only other thing I'm prepared to try is a new router. Already changed the filter thing. I just don't get these types of problems. Are you sure nothing has changed your end? The exchange? Going to run a quiet line test...
Thanks

[#6]

OK, line sounds quiet. Not like it means much. Heard a little bit of noise, but, I think that was my service restarting, again. Going to give you guys a call.

[#7]

Maybe someone can see something if you can post the stats from your router.
How do you currently connect to the internet  - wifi or ethernet cable.
When you say you cant connect the router to the Test socket  is how is it connected?
To the outer faceplate plate with a filter or at the end of an extension or something else.
The Radius shows a lot of drops - when you restsrt your router ( what make and model?)  do you just switch it off/unplug it
or do a graceful resync using the disconnect  facility after logging in to the router

[#8]

The line is still dropping pretty frequently.

I've tested the phone line and it's not showing any faults, doesn't mean there aren't any but none were detected during the test.
A full broadband test was attempted but the line was out of sync at the time.
I'd strongly suggest reporting this to us at https://faults.plus.net