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Static IP to Dynamic no internet

brockied
Dabbler
Posts: 15
Thanks: 5
Registered: ‎11-10-2016

Static IP to Dynamic no internet

I had static IP and just changed to Dynamic though have lost internet. Have restarted the router many times but it's showing no ip address. Does this take a while to change ? 

 

 

1 REPLY 1
EmilyD
Plusnet Help Team
Plusnet Help Team
Posts: 1,959
Thanks: 339
Fixes: 110
Registered: ‎26-03-2018

Re: Static IP to Dynamic no internet

Hi @brockied,

 

I'm sorry that you lost your connection after changing from a static to a dynamic IP and for any inconvenience that this has caused you.

 

I can see that, since making this post, you have discussed this with our technical support team and the advisor determined that there were some missing components on your account. Your connection looks to have been back online since these components were re-added.

 

Please let us know if you are still experiencing any connection problems or if there's anything else that you'd like to discuss.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team