Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Squirrelmail problem
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Squirrelmail problem
Squirrelmail problem
16-12-2007 8:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Although my POP3 mail works fine with my PlusNet account, for some reason SquirrelMail doesn't seem to be working.
I can log into Squirrel mail, but I can't recieve any mail into the inbox (tested useing another Plusnet account), and I can't seem to send any mail out from the Squirrel mail session either.
There are several old emails in the Inbox that say:
This email is to inform you that your mailbox has been archived.
We have taken this action as you have not accessed your default mailbox since 19:38:15 20/12/2005.
To keep your mailbox active, you need to access it and collect E-Mail at least
once in a 180 day period.
I don't know how this can be the case though, becasue I connect to my mail account many times a day with a regular Outlook client via POP3.
Any ideas?
Username: pgorst
I can log into Squirrel mail, but I can't recieve any mail into the inbox (tested useing another Plusnet account), and I can't seem to send any mail out from the Squirrel mail session either.
There are several old emails in the Inbox that say:
This email is to inform you that your mailbox has been archived.
We have taken this action as you have not accessed your default mailbox since 19:38:15 20/12/2005.
To keep your mailbox active, you need to access it and collect E-Mail at least
once in a 180 day period.
I don't know how this can be the case though, becasue I connect to my mail account many times a day with a regular Outlook client via POP3.
Any ideas?
Username: pgorst
Message 1 of 3
(882 Views)
2 REPLIES 2
Re: Squirrelmail problem
16-12-2007 9:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've seen another report recently of someone whose mailbox was archived in error. You need to raise a ticket to ask for it to be restored.
Did you have Outlook set to leave the messages on the server, and if so did you ever clear out the old ones?
Did you have Outlook set to leave the messages on the server, and if so did you ever clear out the old ones?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 2 of 3
(318 Views)
Re: Squirrelmail problem
16-12-2007 9:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Will do, thanks
Message 3 of 3
(318 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page