Speeds are in bytes/s
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- Re: Speeds are in bytes/s
23-01-2018 8:25 PM
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Hi
Last night every thing was working as it should, today it is driving me mad
According to the router I have a down speed of 20286kbps
But can only get an average of 111bytes/s again
See attached photographs and I am only a few weeks into a 2 year contract
Fixed! Go to the fix.
Re: Speeds are in bytes/s
23-01-2018 8:27 PM
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and my download speed
Re: Speeds are in bytes/s
23-01-2018 8:38 PM
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I decided that I would run a broadband speed checker waste of time it never got past the point of finding a test sever.. I am turning off the computer now and will log in here tomorrow "Wednesday" to check for what can I do next.
I should say that the router is plugged in to a new Openreach mk4 socket and the computer wired to the router "no wireless stuff here"
You can see from this final image that the speeds are way toooo slow
Dave
Re: Speeds are in bytes/s
23-01-2018 8:52 PM
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It looks like you're using a fairly old modem/router. I'd generally recommend at least updating its firmware, if not replacing it with something newer.
Re: Speeds are in bytes/s
23-01-2018 9:39 PM
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With all those other pages open, and the amount of CPU usage going on, speed tests are going to be slow.
Try testing again with nothing else using up your resources..
Re: Speeds are in bytes/s
23-01-2018 10:01 PM
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What do you get from this?
Re: Speeds are in bytes/s
24-01-2018 7:44 AM
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Yes as @Browni said, shut everything down so there is just you using the browser with one tab.
Try the BT Speedtest.
If you have another device capiable of using Wi-Fi, (such as a mobile) it is worth testing the connection with that to see if the speeds are any different. That will rule out the computer being at fault and not the connection.
24-01-2018 11:40 AM
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Hello @DavMcCC
Sorry to hear you are experiencing problems with your speed. I can see that the settings on your line were set too low for the level of interference we would expect to see. I have increased this which will stabilise the connection, and speed allowing information to be received with out interference.
I have sent you a ticket which can be accessed here, with more details. Please monitor your connection over the next couple of days and get back to us if need any further help.
Re: Speeds are in bytes/s
24-01-2018 12:26 PM - edited 24-01-2018 12:50 PM
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Oh hi ejs, yes it may be an older router but it is running on the latest or last firm wire update, if I was to replace this router, what would you recommend ? some thing with NO wifi on it please as it don't work jammed in behind 3 computers
Thanks
Dave
Re: Speeds are in bytes/s
24-01-2018 12:39 PM - edited 24-01-2018 12:50 PM
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Hi there Browni
Ran the test you left me the link for, you will note that I had to change over to Chrome to test it as firefox don't running some things on this Linux computer
And look at all the files / tabs running, including the wife's wifi router, and the son he is on the xbox
OK, it may not be the fastest and yes I did leave every thing else running, (cuz I am lazy at times) but it shows how the system should work and it normally does as how you now see it.
Should also add, that I think I had about 5 or 7 tabs open in firefox, plusnet /email / facebook and a couple of others
Dave
Re: Speeds are in bytes/s
24-01-2018 12:41 PM
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SammyM
I shall blame you and say you fix'ed it for me, I am not to quote that other known person who is dead.
Dave
Re: Speeds are in bytes/s
31-01-2018 1:06 PM
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