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Speed
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- Re: Speed
Speed
16-02-2013 12:16 PM
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Okay So my connection was activated the other day, and the download speed is great but the upload is not (infact because the upload speed is so slow its preventing me using the full download) i have contacted customer services and they did something called a "Reset" but it's not done anything. ive called several times but they cannot fix it. ANy idea's?
Some Router Stats
Interleaving Off
DSL Line Speed 18941 kbps Down/443 kbps Up
Line Attenuation 23/11 up
SN Margin 6.1/26.9 Up
Output Power 0/11 Up
HEC Errors: 0
Some Router Stats
Interleaving Off
DSL Line Speed 18941 kbps Down/443 kbps Up
Line Attenuation 23/11 up
SN Margin 6.1/26.9 Up
Output Power 0/11 Up
HEC Errors: 0
Message 1 of 7
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Re: Speed
16-02-2013 12:53 PM
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Your upstream speed is capped, hence the 443 figure shown in your stats. If you raise a ticket via the Help Assistant you can request your upstream to be uncapped, or the DCT will pick this up on Monday (they generally don't work weekends) and will do it for you.
Message 2 of 7
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Re: Speed
18-02-2013 1:43 PM
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Message 3 of 7
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Re: Speed
18-02-2013 3:45 PM
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Thanks! Much better
DSL Line Speed 19573 kbps Down/1103 kbps Up
Line Attenuation 23/11 up
SN Margin 6.1/6.1 Up
btw is that CGN NAT trial still on? if so can i join?
DSL Line Speed 19573 kbps Down/1103 kbps Up
Line Attenuation 23/11 up
SN Margin 6.1/6.1 Up
btw is that CGN NAT trial still on? if so can i join?
Message 4 of 7
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Re: Speed
18-02-2013 5:30 PM
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Message 5 of 7
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Re: Speed
20-02-2013 10:49 AM
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Ive still not got a reply from matt
Message 6 of 7
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Re: Speed
20-02-2013 11:13 AM
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Hi, sorry about that - reply will be coming shortly
Message 7 of 7
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