cancel
Showing results for 
Search instead for 
Did you mean: 

Speed slow

strider
Grafter
Posts: 59
Thanks: 2
Registered: ‎24-09-2010

Speed slow

I've had a bout of my usual problem of the line been really noisy (it happens when it rains hard).  The line is now not noisy but my speed is stuck at 0.9Mbps (I normally get over 7.0Mbps). Have allowed at least 24 hours since line stopped being noisy.

Router stats are:

DSP Firmware Version A2pB025f.d22k
DMT Status No Defect
Operation mode ADSL2+
Upstream 1099
Downstream 8988
SNR Margin(Upstream) 4.7
SNR Margin(Downstream) 4.9
Line Attenuation(Upstream) 23.5
Line Attenuation(Downstream) 41.5

 

The line is 0.9Mbps comes from the Members Centre > Current line speed

BT wholesale Test

Download speed: 0.99 Mbps
IP Profile: 7.93 Mbps

Upload speed: 0.94 Mbps
Upstream IP Profile: 0.83 Mbps

S

3 REPLIES 3
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,906
Thanks: 1,522
Fixes: 479
Registered: ‎01-01-2012

Re: Speed slow

I'm just getting that updated for you.

[edit]

That's been done for you. If you log into your router and disconnect then reconnect the speeds should increase.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
strider
Grafter
Posts: 59
Thanks: 2
Registered: ‎24-09-2010

Re: Speed slow

Thanks @MatthewWheeler.

Download speed: 7.67 Mbps

Kids will be delighted and I may get less LDs in my MMORPG.  Woot!

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,906
Thanks: 1,522
Fixes: 479
Registered: ‎01-01-2012

Re: Speed slow

Glad to hear it.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team