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Speed restrictions on broadband premier even though nowhere near limit?
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Speed restrictions on broadband premier even though nowhere near limit?
30-12-2008 11:12 PM
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I'm still on the Premier product (I like my free usage from 12am to 4pm!) with a 20GB monthly peak-time limit.
Can anyone point me at a description of exactly how PN limit my speeds when I hit the 13GB usage point, and get the mail saying 'Light restrictions will now apply to your connection speeds'? Yes, after only 65% of my 20GB limit, the speeds have dropped like a stone, for everything, and I can't find anything that describes whether what I am seeing is normal for the Premier product. The BT speedtester is now telling me I'm getting 59kbps. That's like a modem, man!
Your DSL connection rate: 3328 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 2500 kbps
Actual IP throughput achieved during the test was - 59 kbps
Why say the limit is 20GB peak usage, when I only need to use 13GB before the connection becomes almost useless? It's not on really.
tia, Andy
Can anyone point me at a description of exactly how PN limit my speeds when I hit the 13GB usage point, and get the mail saying 'Light restrictions will now apply to your connection speeds'? Yes, after only 65% of my 20GB limit, the speeds have dropped like a stone, for everything, and I can't find anything that describes whether what I am seeing is normal for the Premier product. The BT speedtester is now telling me I'm getting 59kbps. That's like a modem, man!
Your DSL connection rate: 3328 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 2500 kbps
Actual IP throughput achieved during the test was - 59 kbps
Why say the limit is 20GB peak usage, when I only need to use 13GB before the connection becomes almost useless? It's not on really.
tia, Andy
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Re: Speed restrictions on broadband premier even though nowhere near limit?
31-12-2008 12:02 AM
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That is just how the legacy product is and always has been managed.
Details here: http://usergroup.plus.net/sup_calc.php and http://www.plus.net/support/broadband/products/archive/bb_premier1.shtml
Details here: http://usergroup.plus.net/sup_calc.php and http://www.plus.net/support/broadband/products/archive/bb_premier1.shtml
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Re: Speed restrictions on broadband premier even though nowhere near limit?
31-12-2008 12:08 AM
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Err no, the OP shouldn't be seeing 59Kbps on a BT speedtest! Something's definitely wrong there.
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Re: Speed restrictions on broadband premier even though nowhere near limit?
31-12-2008 12:15 AM
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Quote from: Peter That is just how the legacy product is and always has been managed.
59kbps at 13GB is not right
It should be Level 1 13 - 17GB Up to 2Mbps
[Edit] Oops Thomas beat me to it
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Re: Speed restrictions on broadband premier even though nowhere near limit?
31-12-2008 9:59 AM
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Thanks for the replies. Those links are very useful - any idea how they could be made more obvious? I'd suggest that the 'official' one - http://www.plus.net/support/broadband/products/archive/bb_premier1.shtml - be linked to from the VMBU page.
It seems fine again today (during my free usage period obviously):
Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 3328 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 2500 kbps
Actual IP throughput achieved during the test was - 2258 kbps
and I saw 275KB/s when downloading from the thinkbroadband download speed test page.
Family have stopped complaining about web browsing speeds. 🙂 I'll try this again tonight.
Andy
It seems fine again today (during my free usage period obviously):
Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 3328 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 2500 kbps
Actual IP throughput achieved during the test was - 2258 kbps
and I saw 275KB/s when downloading from the thinkbroadband download speed test page.
Family have stopped complaining about web browsing speeds. 🙂 I'll try this again tonight.
Andy
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